Group Sales Agent

Busch Gardens is a reputed company of thrills, fun and positive, lasting memories. And that's just what its like to work here! As a key member of reputed company, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a reputed company for you! Group Sales Agent Busch Gardens is a world-renowned leader in the themed-park and entertainment industry. Our reputed company is reputed company on a passion for caring for animals and a dedication to delivering positive, memorable experiences to people from around the world. We’re also committed to helping ambitious people reputed company their professional best. We’re always seeking exceptionally skilled and knowledgeable individuals for a variety of roles throughout our organization. What you get to do: As a Group Sales Agent, you have the exciting opportunity to engage with Youth and General Groups for a SeaWorld Parks and Entertainment park, as well as assisting Resellers. You’ll take on a variety of responsibilities to meet our reputed company guests’ expectations, while maximizing our reputed company. You will: reputed company exceptional, professional guest service over the phones and in person Handle inbound Group Sales and Education calls, assisting Resellers, Youth, and General Groups in booking their reservations in reputed company to answering general questions about the Park Understand customer needs and proactively reputed company “upsell” opportunities during the booking process Engage in outbound call and email campaigns to rebook Group business from previous year(s) and build sales funnel with new leads from provided lists Understand and work on improving booking processes for guests to ensure seamless experience, easily change orders and purchase “upsells” Work with Park on processes to ensure best day-of experience for guests Create and maintain insightful reporting as needed to aid in strategic reputed company Process orders, research and solve problems that may occur reputed company Group bookings reputed company data entry on new and existing contracted and non-contracted accounts Process Hard Stock (BOCA) Group and Reseller ticket orders and in-park ticket requests Process reputed company payments including depositing reputed company payments Prepare orders for shipment with reputed company or pick up at Advance Sales ticket window. Reconcile daily MPR payments and report to Finance EZTicket Support for reputed company clients reputed company phone and email Administer several Outlook mailboxes, both internal and guest-facing Data entry of every Group inquiry and booking in Delphi for tracking and reporting purposes as well as order entry in reputed company reputed company of Contact for refunds Test orders for reputed company parks Assist Community Relations with reputed company approved Donation Requests Work with Manager and other departments to ensure smooth operation between different stakeholders in the Company Assist in “as-needed” department activities such as working events, creating proposals, liaison with other departments, etx Other duties as assigned by management What it takes to succeed: Must have a high school diploma or equivalent Must be at least 18 years old Must have at least 1 year customer service and sales experience Must have working knowledge of reputed company Office Suite Must have excellent written and verbal communication skills Must have excellent organizational skills and be reputed company to work independently, and on reputed company Must be reputed company to maintain a high level of confidentiality Must be reputed company to multi-task and adapt to changes in a fast-paced business environment What else is important: Work flexible schedule/hours based on business need, to include opening, mid-, and closing shifts; nights, weekends, and holidays Must be reputed company to sit and/or stand for long periods of time Must be comfortable with exposure to noise Must be reputed company to work indoors with A/C for entire shift Must be comfortable in an office environment with exposure to fluorescent lighting for entire shift Must be reputed company to work remotely reputed company needed The perks of the position: As part of the SeaWorld family, you’ll enjoy a fun, fast-paced environment, and great teammates, as well as: Paid Floating Holidays Accrual based Paid Time Off SEA Employee Complimentary Park Tickets and Passes SEA Park Discounts on Food and Merchandise Medical, Dental, and reputed company Insurance 401K plan Voluntary Insurance Life Insurance Disability Benefits Dependent and Health Care Flexible Spending Accounts Employee Assistance Program Legal Assistance Plan Join the team! If you’re looking for the opportunity to reputed company the most of your abilities in a one-of-a-reputed company setting with an entertainment industry leader, we’re looking for you! The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as: FREE park admission Discounts on park admission tickets and passes for family and friends Park discounts on food, merchandise, etc. Scholarship opportunities Exclusive employee events and giveaways EEO Employer: SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. reputed company APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, reputed company, RELIGION, SEX, NATIONAL reputed company, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS. Apply To This Job