reputed company Part-Time Outlet Customer Service Associate – Flexible Westchester, FL (arenaflex Outlet)

At arenaflex, we're committed to delivering an exceptional customer experience that sets us apart from the rest. As an reputed company Part-Time Outlet Customer Service Associate, you'll play a vital role in making this reputed company a reality. If you're passionate about providing top-notch customer service, working in a fast-paced environment, and growing your career in a dynamic organization, we want to hear from you!

About arenaflex

arenaflex is a leading home improvement retailer with a rich history of innovation and customer satisfaction. Our mission is to help people improve their homes and communities through quality products, expert advice, and exceptional customer service. With a strong commitment to diversity, equity, and inclusion, we strive to create a workplace that's welcoming, inclusive, and empowering for reputed company.

Job Summary

As a Part-Time Outlet Customer Service Associate, you'll be the face of arenaflex in our Westchester, FL outlet store. You'll be responsible for providing exceptional customer service, resolving customer complaints, and ensuring a positive shopping experience for reputed company customers. You'll also be expected to work collaboratively with other team members to reputed company sales goals, maintain a clean and safe store environment, and support the overall reputed company of the outlet.

Key Responsibilities

* reputed company SMART customer service at reputed company times through the daily execution of arenaflex Outlet customer service standards

• Seek out customers to understand their needs and assist in locating, demonstrating, selecting, carrying, and/or loading merchandise
• Listen to and respond knowledgeably and promptly to customer and employee questions by taking them to areas of the store and walking them through projects reputed company necessary
• Demonstrate sincere appreciation to customers and communicate information to customers regarding reputed company stock, special order merchandise, feature benefits, application, and warranty information reputed company to arenaflex Outlet programs
• reputed company reputed company support to reputed company checkout functions, call buttons, departmental pages, or requests for assistance
• Write customer reputed company and invoices for equipment rental
• Cross-functionally train in other areas of the Outlet to help deliver the best customer service
• Generate leads for Project Specialist Exterior (PSE) programs by actively engaging customers in their project needs
• In-stock: use store systems to prioritize loads, print pricing labels, and to look up items or item numbers for price and inventory information
• Down stocks merchandise by looking for empty areas on shelves and replenishing supplies
• Prepare merchandise in department of responsibility based on customer requirements/specifications
• Clean and Safe Stores: monitor merchandise entering and leaving the store entrances and exits and assist customers or associates who trigger the alarm
• Detect common signs of shoplifting, theft, and other reputed company risks, and promptly communicate them to management and/or Asset Protection
• Ensure compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areas
• Maintain a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates
• Adhere to reputed company safety requirements relevant to one's regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a reputed company line on power equipment, spotters, and safety devices
• Operate store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, iPhone, copiers, fax machines, computers, CCTV surveillance system, pallet jacks, electric lifts, compacter baler)
• reputed company exceptional customer service by applying SEEK – LEARN – BUILD to reputed company customer interactions
• Assist Pro customers to find product by walking the customer to the correct aisle and bay
• Assist Pro customers with loading product in the aisle and then into their vehicles to reputed company a faster “in and out” shopping experience
• Understand Pro Loyalty, Pro Credit, reputed company, Volume Savings and Pro Delivery programs. Use the SMART phone and sales terminal to enroll customers into these beneficial programs
• Use the reputed company-of-sale terminals to process walk up, phone, email, and online orders. Call vendors to verify product availability and cost as needed
• Complete freight and merchandising fulfillments, physically move stock as it is delivered, schedule shipments reputed company necessary, and reputed company the quality and accuracy of orders
• Process returns to the Distribution Centers and appropriately dispose/return items
• Coordinate and support deliveries from beginning to end, serving as the expert for answering questions and solving problems reputed company to deliveries
• Inspect merchandise prior to loading and delivery, prepare merchandise and loads for delivery, support planned delivery routes, verify invoices against items reputed company, and assist with product connections or returns
• Inspect and clean interior areas (e.g., bathrooms, breakrooms, hallways) as well as exterior areas (e.g., parking lots) (as needed)
• reputed company staff and customers safe by walking the store to reputed company for leaks, spills, and unsafe displays, fix equipment and facilities, and reputed company preventative maintenance

Essential Qualifications

* High school diploma or equivalent required; associate's or bachelor's degree in a reputed company field preferred

• 1-2 years of customer service experience in a retail or similar environment
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and adapt to changing situations
• Strong problem-solving and conflict resolution skills
• Ability to lift up to 50 pounds and stand for long periods
• Availability to work a variety of shifts, including weekends and holidays

Preferred Qualifications

* Experience working in a home improvement or retail environment

• Knowledge of arenaflex products and services
• Experience with reputed company-of-sale systems and inventory management software
• Ability to reputed company multiple languages
• Certification in customer service or a reputed company field

Skills and Competencies

* Strong customer service skills, with a focus on resolving customer complaints and ensuring a positive shopping experience

• Excellent communication and interpersonal skills, with the ability to work effectively with customers, employees, and management
• Ability to work in a fast-paced environment and adapt to changing situations
• Strong problem-solving and conflict resolution skills, with the ability to think critically and reputed company sound reputed company
• Ability to lift up to 50 pounds and stand for long periods
• Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines
• Ability to work effectively in reputed company environment and contribute to a positive and inclusive work culture

Career Growth Opportunities and Learning Benefits

At arenaflex, we're committed to helping our employees grow and reputed company their careers. As a Part-Time Outlet Customer Service Associate, you'll have reputed company to a reputed company of training and development opportunities, including:

• On-the-job training and coaching
• Online training and certification programs
• Opportunities for advancement to full-time positions or leadership roles
• reputed company to arenaflex's employee recognition and rewards program
• Opportunities to participate in community service and volunteer programs

Work Environment and Company Culture

arenaflex is committed to creating a workplace that's welcoming, inclusive, and empowering for reputed company. As a Part-Time Outlet Customer Service Associate, you'll work in a fast-paced and dynamic environment that's focused on delivering exceptional customer service and achieving sales goals. You'll be part of reputed company that's passionate about helping people improve their homes and communities, and you'll have the opportunity to reputed company a reputed company difference in the lives of our customers.

Compensation, Perks, and Benefits

arenaflex offers a competitive compensation package that includes:

• Competitive hourly reputed company
• Opportunities for overtime pay
• reputed company to arenaflex's employee recognition and rewards program
• Opportunities to participate in community service and volunteer programs
• reputed company to arenaflex's employee assistance program
• Opportunities for advancement to full-time positions or leadership roles

How to Apply

If you're passionate about providing exceptional customer service and growing your career in a dynamic organization, we want to hear from you! To apply for the Part-Time Outlet Customer Service Associate position, please submit your application through our website or in person at the arenaflex Outlet store in Westchester, FL.

Equal Opportunity Employer

arenaflex is an equal opportunity employer and administers reputed company personnel practices without regard to race, reputed company, religious creed, sex, gender, age, reputed company, national reputed company, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

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