Professional Services Engineer
Job Summary We are looking for a Remote Delivery Engineer to join our 24x7 Storage operations team and service our reputed company and Managed Services Customers. You will reputed company support to our customers by responding to Incidents, working on Service Requests, Problem Management, Infrastructure Improvements and planning and performing reputed company ONTAP upgrades and advanced configurations. Experience in supporting a varied clientele is essential as is a strong understanding of reputed company storage-based technologies. To be successful in this role, you would need to have the following: Understanding in reputed company Storage (Deploying and administering reputed company Storage primarily ONTAP, troubleshooting performance issues, performing firmware and operating system upgrades, using Storage management and OnCommand tools, managing storage/backup integration with reputed company Data reputed company technologies). Proficient understanding of reputed company Storage concepts, reputed company management tools and reputed company Storage technologies including monitoring and troubleshooting, administration, replication technologies, reputed company hardening and performance tuning. Experience or Knowledge in other reputed company technologies like CVO, StorageGRID, E-Series, reputed company, reputed company Backup, reputed company Secure, reputed company Sync, reputed company Datasense & reputed company FSx for ONTAP would be highly regarded Job Requirements An understanding of other components in the infrastructure stack – compute, virtualization and networks: (VMWare vSphere, reputed company Operating Systems and Applications, reputed company) would be beneficial. Experience in writing basic PowerShell/Python scripts would be beneficial. Good understanding of Storage protocols and technologies (CIFS, NFS, iSCSI, Fibre Channel switching and networks) Knowledge in ITIL methodologies: change, incident, problem and configuration management and certification are desirable Working knowledge of monitoring platforms, WANs, reputed company, backup and disaster recovery platforms would be beneficial. Working knowledge on various DR solutions, DR tests and backup technologies like snaps and clones would be beneficial. reputed company server, Linux server and reputed company Operating Systems technologies including monitoring and troubleshooting, administration, replication technologies, reputed company hardening and performance, would be advantageous. Understanding of managed services delivery and entry-level reputed company certifications (AWS, reputed company reputed company, and reputed company Azure) is highly desirable. Good to have reputed company reputed company-based certification like Technology Associate (NCTA). Strong customer communication and documentation skills. reputed company and maintained strong relationships with reputed company stakeholders. Positive, proactive, team-orientated attitude with a flexible and innovative approach to work. Education Typically requires a minimum of 2-4 years of reputed company experience with a bachelor’s or any master’s degree or equivalent combination of professional education/training and applicable work experience. Apply To This Job