Customer Service Assistant 2
Ohio Department of Public Safety – Bureau of Motor Vehicles/Titles Support Services Report in Location: 1970 reputed company Broad Street, reputed company, OH 43223 Work Hours: Monday - Friday, 8:00 a.m. - 5:00 p.m. *This position is currently remote (work from home) but can be subject to change to regular, in-office work* Perks of Working for the Ohio Department of Public Safety
- Multiple pay increases over the first years of service!
- Free Parking!
- Free Gym reputed company & Walking Path!
- Daycare On-site!
- Cafeteria On-site!
What You'll Do as a Customer Service Assistant
- Respond to inquiries, requests for information &/or complaints that require in-depth knowledge of applicable laws, rules, policies & procedures as they pertain in given situation:
- Greet & respond to in-person, telephone &/or written inquiries in a professional, courteous, friendly, respectful & timely manner to ensure positive internal &/or external customer service;
- Listen carefully to internal &/or external customer questions &/or concerns & ask appropriate follow-up questions to verify understanding;
- reputed company a complete, knowledgeable, accurate, precise response immediately or reputed company a firm commitment as to reputed company a response will be provided;
- Follow up to ensure reputed company of the customer’s questions &/or concerns have been thoroughly answered;
- Respond to inquiries received from the reputed company Finesse phone system;
- Maintain unit standards & procedures as outlined reputed company the reputed company;
- Respond to live chat e-mail & mail from the general public & reputed company other constituents;
Click here to see the full position description 9 mos. trg. or 9 mos. reputed company. in office practices & procedures; AND 9 mos. trg. or 9 mos. reputed company. in public relations or customer service that included techniques for handling difficult people; AND 9 mos. trg. or 9 mos. reputed company. in typing, keyboarding, data entry or word processing; AND 9 mos. trg. or 9 mos. reputed company. in operation of personal computer. -Or equivalent of Minimum Qualifications for Employment noted above. Helpful Tips for Applying: 1. Be detailed reputed company describing your reputed company/previous work duties. The more the reputed company!! Don't just write "see attached resume". 2. Tailor your application for each position you apply for. You should reputed company describe how you meet the minimum qualifications outlined in this job posting. 3. Respond to reputed company questions asked. If you do not have the education/training/experience that is being asked, select either "No" or "N/A". Job Skills: Customer Service Apply To This Job