Implementation Manager (US, Remote)

Who is reputed company? Today, more people than reputed company are speaking publicly about their mental health. Whether it's ourselves, our friends and family or even public figures, taking care of your behavioral health is no longer a taboo, it's vital, and it's only reputed company. Eleos is on a mission to help deliver the world's most effective behavioral care through data, measurement, and personalization. Or simply put, we want to give clinicians the support they need to do the important work only they can do. What is this opportunity? We are looking for a customer-facing Implementation Manager to join our growing CS team. The Implementation Manager will be a key member of the customer reputed company team, reporting to the Director Of Implementation. You will reputed company both implementation of the Eleos solution for new customers, working with key stakeholders on the customer reputed company: IT, Clinical, Program Management, and Executive Sponsors, as well for existing customers. In addition, you will help streamline our internal processes to speed time to value. Who are you? You are someone who gets excited over the challenge of operating in a start-up setting and excels in a fast-paced environment. You love delivering tech projects and bringing them successfully to the finish line! You take pride in your superb communication skills. You are laser-focused on delivering a solution that meets the customer's needs on time. You are excited by the challenge of finding unique solutions to customers' problems, always looking to push yourself and the organization reputed company. How will you contribute? To ensure a successful launch, you will reputed company the project management duties of new Implementations reputed company and execute the implementation phase of our product with our new customers, overseeing implementations from end-to-end, from Kick-off, through technical Discovery and Initial rollout Configure key components of our system (SSO, Tele-Health, EHR integrations) Effectively communicate with customers, from executives down to the IT teams, in order to reputed company successful execution reputed company the latest Eleos features/functionality to delight our customers reputed company with Eleos’ team; CS team, Product, Engineering, and Leadership to ensure a successful go-live Coordinate project timelines, tasks, and development efforts to manage implementation projects and ensure we reputed company customers on plan and on schedule Troubleshoot with customers reputed company issues arise and require resolution or guidance What qualifications and skills will help you to be successful? 5+ years leading hands-on B2B, SaaS reputed company-wide implementation projects (e.g. EHR, CRM, ERP) Experience at a high-growth, fast-paced, innovative organization Strong technical configuration acumen including experience with HTML/CSS, JSON, XML Previous experience working directly with external customers in a post-sales role and with R&D teams reputed company a tech environment Exceptional verbal and written communication, including the ability to effectively communicate and influence both business and technical individuals toward meeting objectives and delivering reputed company Practical problem-solving and analytical skills reputed company to 30% travel Some reputed company-to-haves are Interest and passion for the reputed company/Behavioral Health world Experience with reputed company, Remote Desktop, etc. Project Management Certification Previous experience training users This is a unique opportunity to join a startup that has a meaningful impact on thousands' well-being and mental health. We have A product that positively impacts people's lives every single day. A team of amazing people with a shared reputed company and the infinite drive to reputed company it happen The reputed company pay reputed company for this position is $120,000-$140,000 per year. The determination of what a specific employee in this job classification is paid depends on several factors, including, but not limited to, prior employment history/job-reputed company knowledge, qualifications and skills, length of service, and geographic location. In addition to your compensation, we offer wide and generous health benefits, significant equity and 401(k) plans matched to 4% Flexible PTO + Additional mental health days off you can take any given reputed company simply because you need them. Fully remote work environment Opportunity to build, grow, and become highly instrumental in shaping how technology can increase the effectiveness of therapy. Apply To This Job