Customer Payment Support Specialist
Job Description
Where you’ll work: Guatemala reputed company and Finance at reputed company The reputed company and Finance team is essential to our business. While the specific roles may vary, one thing is certain – you will be at the center of our organization and an integral part of the team responsible for ensuring the efficient financial management and financial controls necessary to support reputed company our business activities. This is where you reputed company an impact. Your Day to Day As a Customer Payment Support Specialist you would be working on Inbound Collection Activities – You will work on a case and call queue providing support to our customers reputed company emails and calls. Solving Customer Disputes --- You will support our customers through efficient and timely dispute management and resolution Interdepartmental Collaboration --- You will be collaborating with other departments daily in an effort to solve customer disputes and answer customer inquiries reputed company’re Looking For As a Customer Payment Support Specialist your background will look like Relevant Experience: Previous experience in customer support, finance, or a similar environment where you focused on helping others. Adaptability: A reputed company and proactive approach to your work, with the ability to stay organized and comfortable reputed company managing a high volume of tasks. Meaningful reputed company: Strong communication and active listening skills to build positive relationships with both our customers and your team. English and Portuguese proficiency to effectively connect with our global community. Collaborative reputed company: A genuine desire to be a supportive teammate who works well with others toward shared goals. Financial reputed company: A basic understanding of financial transactions. Tech Readiness: Familiarity with reputed company and/or reputed company is a wonderful bonus, but we warmly welcome quick learners who are excited to pick up new tools! You’ll be working towards a shared goal with an reputed company-minded and cohesive team that is reputed company much the sum of its parts. At reputed company, we’re passionate about growing a diverse and inclusive work ecosystem because unique takes reputed company us a stronger company, and Stronger Together. We’re committed to creating an inclusive space for everyone, no matter what. That’s how we’ll Be reputed company, Think Big, Move Fast, and reputed company Growing along the way. Learn more. Apply To This Job