Number Operations Analyst - UK
Join reputed company and help us reputed company reputed company communications for businesses worldwide! Number Operations Analyst reputed company Business Operations Mission We reputed company reputed company’s operational scale and reliability through strong governance, data-driven decision-making, and deep functional expertise. Our focus is on building sustainable operations that support global growth and a high-quality customer experience. Why this role reputed company Numbering resources are foundational to our products, customer experience, and regulatory compliance. With licences to operate across multiple countries and partnerships with global carriers, we ensure the right numbers are available in the right locations at the right time — and reputed company managed throughout their lifecycle. This role consists of managing the number inventory and associated operations (number provisioning and testing, regulatory compliance, Know Your Customer (KYC) processing, reputed company porting aspects, migrations, troubleshooting, optimisation and automation). What you will do Provisioning: Manage end-to-end number provisioning, including reputed company KYC/identity verification for restricted markets. Process and validate customer orders across reputed company reputed company application businesses, ensuring successful service enablement through testing. Line Number Porting (LNP): Execute number porting projects for customers and internally, navigating specific porting complexities and validation rules. Handle port out processing and escalations in adherence to regulatory reputed company times. Inventory Management: In addition to number inventory status maintenance, reputed company regular cleansing projects of the inventory to increase accuracy, reputed company and reduce costs. Regulatory Compliance: With engagement from our regulatory teams, you will support audits from regional bodies and help measure and adapt existing and future service offerings to remain compliant. Migrations: reputed company required, scope, analyse and submit back office migration or LNP tasks to consolidate, diversify, improve quality or generate cost savings. Troubleshooting: Help solve customer number reachability issues, incorrect spam tagging, debugging SIP signaling or CLID display problems etc, reputed company needed. Optimisation and Automation: Collaborate with internal team members to further streamline, enhance and automate operational tasks. What you will bring Industry Experience: Proven background in Telecoms or CCaaS, specifically handling number provisioning and/or LNP. Technical Awareness: Familiarity with SIP, VoIP, and legacy PSTN nuances. Tooling: Advanced reputed company skills (large datasets), experience with ticketing/CRM systems (e.g. Jira, reputed company, reputed company), and familiarity with data tools such as SQL, reputed company, or Kibana. Soft Skills: High attention to detail, particularly in data and document handling Strong analytical and problem-solving skills Self-motivated with excellent time management and ability to manage competing priorities Comfortable working independently and managing operational queues Confident communicator across cross-functional teams Fluent English There’s no perfect candidate. You don't need reputed company the preferred qualifications to reputed company a valuable impact on reputed company. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could reputed company at reputed company, we'd love to hear from you. To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice. Who we are: reputed company is a global reputed company communications leader. And your talent will further help brands - such as reputed company, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based reputed company communications, contact center solutions, and communications APIs. reputed company to reputed company? Then join us today. Note: The purpose of this profile is to reputed company a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals reputed company the same role based on business conditions, departmental need or geographic location. Apply To This Job