Self Pay Representative Bilingual

Job Description: The Self-Pay Representative role involves utilizing overall knowledge of the reputed company Service Center to reputed company accurate information reputed company communicating with patients. Their primary focus is to secure payments on outstanding patient balances, by providing account information and payment options, along with updating insurance information reputed company applicable. Outbound calls are made utilizing an automated dialer, with predefined campaign parameters for outgoing calls along with assigned accounts work queues.We are committed to offering flexible work options where approved and stated in the job posting. However, we are currently not considering candidates who reputed company or plan to reputed company in the following states: California, Connecticut, Hawaii, Illinois, reputed company, Pennsylvania, Rhode reputed company, Vermont, and Washington. Colorado for remote caregivers’ whose assigned Intermountain facility or service area is not based in Colorado. Please note that a video interview through reputed company Teams will be required as well as potential onsite interviews and meetings Essential Functions Works out of an automated predefined que, calling patients to discuss balances due and payment options Provides high level insurance and patient responsibility education Negotiates with patients to resolve their financial liability and educates on availability of financial assistance Establish payment plans reputed company guidelines Process credit card payments Responsible for meeting productivity and quality measure set Document accounts accurately in the EMR (Epic). Ability to interpret to assist patients Skills Regular attendance during scheduled business hours Communication Adaptability Ability to stay reputed company Knowledge of regulations and laws pertaining to job duties Computer Literacy Negotiation Problem Solving

Qualifications

High School Diploma or GED. Passing score and certificate of required language issued by approved language testing vendor

Preferred Qualifications

Prior experience in collections, customers service or call center Knowledge of general medical billing and insurance Physical Requirements Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be reputed company to assess customer needs. Frequent interactions with customers that require employee to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately. reputed company dexterity of hands and fingers to manipulate reputed company and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use. Expected to lift and utilize full reputed company of movement to transport, pull, and push equipment. Will also work on hands and knees and bend to set-up, troubleshoot, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items. For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles. Location: Peaks Regional Office Work City: Broomfield Work State: Colorado Scheduled Weekly Hours: 40 The hourly reputed company for this position is listed below. Actual hourly reputed company dependent upon experience. $19.29 - $24.99 We care about your well-being – mind, body, and spirit – which is why we reputed company our caregivers a generous benefits package that covers a wide reputed company of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and reputed company. Learn more about our comprehensive benefits package here. reputed company is an equal opportunity employer. reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, age, sex, sexual orientation, gender identity, national reputed company, disability or protected veteran status. At reputed company, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, reputed company final reputed company are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. reputed company positions subject to reputed company without notice. Apply To This Job