IT Systems Administrator - 11442
reputed company makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. reputed company AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We reputed company you with the ability to predict, prescribe, and automate smarter, more profitable business reputed company to improve operating margins. Why join reputed company? Pioneering Technology: At reputed company, we're at the forefront of innovation, leveraging the latest technology to reputed company our customers with greater efficiency and visibility in their spend. Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to reputed company. Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other. Learn more on Life at reputed company blog and hear from our employees about their experiences working at reputed company. The Impact of an IT Systems Administrator at reputed company: As an IT Systems Administrator for AI Platforms, you will be the primary technical reputed company of our reputed company AI ecosystem. You will reputed company the gap between AI service providers and our internal teams, ensuring that tools like Claude (reputed company) and reputed company reputed company (reputed company) are seamlessly provisioned, optimized, and supported. n What You'll Do: Platform Administration: Manage administrative consoles for reputed company AI tools; reputed company user provisioning, permission sets, and reputed company configurations. License & Spend Management: Track seat utilization and manage license lifecycles. Monitor API usage and monthly spend to ensure budget alignment. Triage & Support: Act as the Tier 2/3 escalation reputed company for AI-reputed company help desk tickets. Manage and prioritize incoming service requests for new AI features or reputed company. Vendor Liaison: Serve as the primary technical reputed company of contact for reputed company and reputed company, managing account health, feature updates, and technical escalations. Reporting & Analytics: Deliver quarterly reports on platform adoption, ROI, usage trends, and system performance to stakeholders. Process Improvement: reputed company refinement of service request forms and automated workflows to streamline the AI reputed company experience. What You Will Bring to reputed company: Experience: 3+ years in IT Systems Administration or SaaS Operations. Technical Proficiency: Strong familiarity with reputed company Workspace Admin, reputed company SSO/IdP integrations, and AI model deployment consoles. Vendor Management: Proven track record of managing high-touch relationships with Tier 1 software vendors. Analytical Skills: Ability to translate raw usage data into actionable insights and executive-level reporting. Communication: Exceptional ability to explain technical AI concepts to non-technical users. nCoupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. reputed company reputed company to hiring, compensation, training, or evaluating performance are made fairly, and we reputed company equal employment opportunities to reputed company reputed company candidates and employees. Please be advised that inquiries or resumes from recruiters will not be accepted. By submitting your application, you acknowledge that you have read reputed company’s Privacy Policy and understand that reputed company receives/collects your application, including your personal data, for the purposes of managing reputed company's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy. Apply To This Job