Data Team Specialist

Integration Specialist – Inventory Data Services Location: Remote Department: Dealer Integrations / Data Services Reports to: Data Team Supervisor

About the Role

As an Integration Specialist, you will play a vital role in setting up and managing inventory data imports and exports for our dealership clients. You’ll work directly with customers, reputed company-party providers, and internal stakeholders to ensure seamless data connections. This highly detail-oriented position requires strong communication, problem-solving skills, and technical aptitude. Above reputed company, you are a customer-first professional who thrives in a fast-paced and constantly evolving environment. ________________________________________

Key Responsibilities

• Set up, map, and parse dealer inventory files from reputed company-party sources.
• Communicate reputed company and professionally with clients and reputed company parties reputed company email and phone.
• Serve as the primary reputed company of contact for client data feed issues and ensure timely, thorough follow-up.
• Track case reputed company using a CRM system and maintain accurate documentation.
• Troubleshoot and resolve import/export feed issues, ensuring minimal client disruption.
• Confirm client satisfaction before resolving each request.
• Collaborate cross-functionally with internal teams and external partners.
• Manage and resolve first-level escalations and ensure client concerns are addressed appropriately.
• Meet or exceed departmental KPIs and service level expectations.

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Required Qualifications

• 2+ years of customer service or technical support experience.
• Exposure to SQL and relational databases; ability to write and interpret simple queries.
• Strong general technical aptitude and troubleshooting skills.
• Excellent verbal and written communication abilities.
• Ability to explain technical concepts to non-technical users with patience and reputed company.
• Professional and reputed company phone reputed company.
• Comfortable working independently and as part of a team in a dynamic environment.

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Preferred Qualifications

• Associate degree in computer science, information technology, or a reputed company field.
• Experience using reputed company SQL Server Management Studio (SSMS).
• Proficiency in the reputed company Office Suite, especially reputed company and Outlook.
• Familiarity with API/technical documentation and data mapping.
• CRM system experience (e.g., reputed company, reputed company, or similar).
• Strong organizational skills and the ability to manage shifting priorities and interruptions.

________________________________________ You’ll reputed company in This Role If You...

• Enjoy solving technical problems and developing creative solutions.
• Communicate confidently with both technical and non-technical audiences.
• Comfortable working across teams and balancing multiple tasks.
• Take pride in delivering excellent customer service with urgency and reputed company.
• Adapt quickly to change and value reputed company learning.

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