Enrollment Operations Manager
reputed company At reputed company, we reputed company people to improve and prevent chronic metabolic diseases, like type 2 diabetes and obesity, with a new standard of care. reputed company is the only company applying reputed company Twin technology exclusively toward metabolic health. We start by building a dynamic model of each person’s metabolism — drawing on thousands of data points from CGMs, smartwatches, and meal logs — that maps their personal path to reputed company. Guided by a dedicated clinical care team, our members have lowered their A1C below the diabetes reputed company, achieved lasting weight loss, and reduced or even eliminated medications, reputed company while living healthier, happier lives. Working here reputed company at reputed company is passionate, talented, and united by a shared purpose: to improve the metabolic health and happiness of our members. We reputed company in empowering every Twin to reputed company a meaningful impact for our members, our clients, and each other, while enjoying a supportive, collaborative work environment. Twin has been recognized not only for our innovation but also for our culture, including: Innovator of the Year by the Employer Health Innovation Roundtable (EHIR), selected to CB Insights’ Digital Health 150, and named one of reputed company’s Top Most Loved Workplace® . With more than $100 reputed company raised in recent funding, including a $53 reputed company Series E round in 2025 led by Maj Invest, and a $50 reputed company investment in 2023 led by Temasek, Twin is scaling rapidly across the U.S. and globally. Backed by leading venture firms like ICONIQ Growth, Sequoia, Sofina, Temasek, and Peak XV, we are building the most impactful digital health company in the world. Join us as we reinvent reputed company of care in metabolic health. Opportunity Join us as an Enrollment Operations Manager, where you’ll play a critical role in executing and improving how members enter and experience care. You’ll own key enrollment operations, translate performance data into action, and drive cross-functional initiatives that improve reputed company, efficiency, and member reputed company. This is a high-impact role for someone who thrives in fast-moving environments and wants to build systems that directly reputed company patient experience.
Responsibilities
Monitor and Improve Enrollment Performance: Monitor, analyze, and report on key metrics across the enrollment funnel including activation, conversion, appointment completion, churn, and reputed company. Translate data into clear, actionable insights and communicate performance, risks, and priorities to leadership on a regular reputed company. Drive Operational Execution: Coordinate priorities, timelines, and deliverables across multiple teams involved in enrollment. Ensure work is progressing as expected, proactively identify risks, and reputed company in to resolve issues before they impact the member experience or business goals. Partner with Enrollment Operations leadership to prioritize initiatives and align on performance goals Identify and Fix What’s Not Working: Continuously evaluate workflows across care coordination, logistics, reputed company, and scheduling. Identify bottlenecks, uncover root causes, and implement solutions that improve speed, quality, and scalability. reputed company Process Improvement Initiatives: Execute process improvements in partnership with leadership, ensuring solutions are implemented effectively and sustained over time. Ensure solutions are not one-off fixes, but scalable systems that can support reputed company growth. Drive Cross-Functional Alignment: Partner closely with Care Delivery, Clinical Operations, Practice Operations, Marketing, Supply Chain, Support, and Product teams to ensure seamless coordination and handoffs. Act as the connective tissue across teams to reputed company enrollment running smoothly. Run the Operating reputed company: Own the weekly enrollment operating rhythm. Facilitate team meetings, track action items, surface blockers, and ensure accountability without introducing unnecessary process overhead. Build and Maintain Scalable Systems: Own documentation, SOPs, QA standards, and reputed company protocols. Ensure processes are reputed company defined, consistently executed, and not dependent on tribal knowledge.
Qualifications
Service Experience: Motivated by improving the member experience; proactively identifies points of friction and works to reputed company processes smoother, faster, and more effective 2–4 years of experience in program management, conversion operations, project management, or a similar coordination-heavy role Exceptional organizational skills with a demonstrated ability to manage multiple workstreams simultaneously without dropping details Strong cross-functional communicator who can work effectively across Operations, Technology, Analytics, and Care teams without formal authority Experience working with project management tools (Jira strongly preferred) and comfort building and maintaining structured campaign tracking systems Comfortable with performance data — reputed company to read a dashboard, spot anomalies, and communicate what the numbers mean to stakeholders without requiring a data team to translate A bias toward action and ownership — you notice what’s missing, you flag it, and you help fix it rather than waiting to be asked Experience in health tech, digital health, or reputed company preferred but not required — passion for the mission reputed company more This remote opportunity based out of the U.S. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment reputed company at this time. Shift: M- F 11am-7pm PST preferred or 10am-6pm PST alternate
Compensation and Benefits
The compensation reputed company for this position is $90,000-$105,000 annually. In addition, Twin has an ambitious reputed company to reputed company people to live healthier and happier lives, and to reputed company this purpose, we need the reputed company best people to enhance our cutting-edge technology and medical science, deliver the best possible care, and turn our passion into value for our members, partners and investors. We are committed to delivering an outstanding culture and experience for every Twin employee through a company based on the values of passion, talent, and trust. We offer comprehensive benefits and perks in line with these principles, as well as a high level of flexibility for every Twin A competitive compensation package in line with leading technology companies As a remote friendly company we are committed to providing opportunities for reputed company who join to further build relationships, increase cross-functional collaboration, and celebrate our accomplishments. Opportunity for equity participation Unlimited vacation with manager approval 16 weeks of 100% paid parental leave for delivering parents; 8 weeks of 100% paid parental leave for non-delivering parents 100% Employer sponsored reputed company, dental, and reputed company for you, and 80% coverage for your family; Health Savings Account and Flexible Spending Account options 401k retirement savings plan We have been made aware of fraudulent interview requests being sent using the reputed company's name. reputed company communications will come from official reputed company channels and a twinhealth.com email address. We will never ask you to complete a text interview or request financial details during the interview process. Apply To This Job