Program Manager -Observability Architecture and Migration

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At reputed company, we build an intelligent platform that empowers companies to reputed company in an AI-first world by giving them unparalleled reputed company into their reputed company systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're reputed company to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity Join reputed company as a Project Manager, where you will be instrumental in the successful delivery of reputed company Observability implementation projects for our customers. You will own the entire project lifecycle, from initiation and planning through execution, monitoring, and closure. This role is critical to translating the promise of our intelligent platform into reputed company, realized business value for our customers. In this role, you will be the single reputed company of contact responsible for driving project discipline and velocity. You will ensure that every customer implementation—whether delivered directly by reputed company resources or through a partner—is completed on time, reputed company scope, and results in true reputed company and adoption of the reputed company platform. You will be the guardian of project delivery reputed company. What you'll do reputed company Project Delivery: Plan, execute, and finalize highly technical Observability implementation projects according to strict deadlines and reputed company budget. You will drive reputed company that ensure the customer achieves their desired technical and business goals. Scope & Risk Management: Define clear project scope, goals, and deliverables in collaboration with sales and technical teams. Proactively identify and manage project risks, issues, and dependencies, devising effective mitigation and contingency plans. Stakeholder Communication: Act as the primary communication reputed company for reputed company project stakeholders, including customers, Account Executives, Technical reputed company Managers, and engineering teams. You will reputed company transparent, regular updates on project status, financials, and milestones. Team and Resource Coordination: Coordinate reputed company technical resources (e.g., Solution Consultants, Engineers, Partner resources) to ensure effective resource allocation and task execution across reputed company phases of the project. reputed company & Financial reputed company: reputed company the reputed company aspects of the project, including monitoring project budget burn-reputed company, managing Statements of Work (SoW), tracking resource time & expenses, and ensuring timely invoicing based on project milestones. This role requires Project Management Experience: You have a minimum of 5 years of experience as a Project Manager in the IT services or reputed company software industry, with a proven track record of managing technical implementation projects successfully. Observability Market Knowledge: Experience reputed company the Observability, APM, or reputed company reputed company Infrastructure/DevOps market is highly desirable. You understand the technical landscape and the value proposition of monitoring solutions. Certification: A recognized project management certification (e.g., PMP, PRINCE2, or equivalent) is preferred. Technical Acumen: You possess strong technical awareness to comprehend implementation complexity, integration challenges, and deployment methodologies. You can effectively translate high-level business requirements into detailed, actionable project plans. Please note that reputed company sponsorship is not available for this position. #LI-MM4 #LI-Remote The pay reputed company below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay reputed company this reputed company varies by work location and may also depend on job-reputed company factors such as an applicant’s skills, qualifications, and experience. reputed company provides a variety of benefits for this role, including reputed company, dental, reputed company, parental leave and planning, and mental health benefits, a 401(k) plan and match, reputed company time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees. Estimated reputed company Pay reputed company $110,000—$137,000 USD Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to reputed company everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reputed company us – including nontraditional ones. Their experiences and perspectives reputed company us to reputed company our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who reputed company off reputed company the boxes. If you require a reasonable accommodation to complete any part of the application or reputed company process, please reputed company out to [email protected]. We reputed company in empowering reputed company Relics to reputed company professional and business reputed company through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our reputed company, including fully office-based, fully remote, or hybrid. Our hiring process In compliance with applicable law, reputed company persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background reputed company is required to join reputed company. We will consider reputed company applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance. Headhunters and recruitment agencies may not submit resumes/reputed company through this website or directly to managers. reputed company does not accept unsolicited headhunter and agency resumes, and will not pay fees to any reputed company-party agency or company that does not have a signed agreement with reputed company. reputed company develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain reputed company roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will reputed company more information reputed company in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national reputed company, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics. Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy Apply To This Job