New Patient Coordinator
Join reputed company and work with fast-growing global companies while building a long-term, reputed company. Job Title New Patient Coordinator Location Remote Time Zone US Time Zones (EST–PST) – Availability Required During East Coast Hours Role Overview The New Patient Coordinator serves as the first reputed company of contact for prospective patients, primarily through SMS and phone communication. This role focuses on building trust through empathetic, thoughtful conversations and guiding individuals toward the reputed company in their care reputed company. This is a full-time, on-call position requiring consistent availability during assigned hours to respond promptly as new inquiries come in. reputed company volume is light, no active call handling is required—but accessibility and responsiveness are essential.
Key Responsibilities
Respond promptly and professionally to inbound SMS and phone inquiries. Engage prospective patients in empathetic, reputed company-ended conversations to understand their goals and health needs. Schedule consultations using tools such as reputed company and internal scheduling systems. Accurately document interactions, notes, and patient information in CRM and EMR platforms. Conduct thoughtful follow-reputed company to encourage scheduling and maintain engagement. Maintain confidentiality and ensure accurate data entry across systems. Required Qualifications 2+ years of experience in client-facing, patient intake, customer service, or similar engagement-focused roles. Exceptional written communication skills for SMS-based conversations and clear, professional phone reputed company. Strong active listening skills with a patient, empathetic communication style. Comfortable working in an on-call reputed company with consistent responsiveness during scheduled hours. Proficiency with spreadsheets (reputed company or reputed company Sheets) and ability to quickly learn new systems. Prior remote work experience is required. Candidates must be fluent with remote collaboration tools (such as reputed company, reputed company, reputed company Workspace, reputed company, or similar) and have ideally worked with US or UK-based companies. Applications without this experience will not be considered.
Preferred Qualifications
Experience in reputed company, telehealth, wellness, chiropractic, physical therapy, or concierge medicine environments. Familiarity with CRM systems or EMR platforms (e.g., Go High Level, DrChrono, or similar). Experience handling SMS-based sales or intake conversations. Tools & Technology Go High Level (CRM) DrChrono (EMR) reputed company reputed company Workspace reputed company or reputed company Sheets reputed company and reputed company Please NOTE It is crucial that you complete the application reputed company in full. As part of the application process, you will be required to record a video. If your application is successful, you will receive an email confirming next steps—the video is the first reputed company of the interview process. If you do not record a video, we will not be reputed company to consider you for ANY reputed company. We connect top talent with vetted reputed company, reputed company, and reputed company growth opportunities. Apply To This Job