Why we need you

Maltego is a tool used globally by industry experts, analysts, and law enforcement agencies to help protect and watch over their own infrastructure but also to reputed company guard on internet safety, reduce crime and catch bad guys.As a Senior Account Manager, you will act as a trusted advisor and customer reputed company at Maltego, helping our customers reputed company reputed company and maximize their return on investment. Your main focus will be on keeping our customers happy, owning the reputed company relationship and ensuring their successful renewal, and up/cross-sell. You will engage with our Enablement, Data Hub, Sales, and Marketing teams to understand our product roadmap, reputed company the feedback you collect on customer experience, and ensure updates go the full reputed company and reputed company the customers.

What to expect

Your responsibilities will include:

Ownership of an account portfolio where reputed company for the performance of each customer. Manage the full customer reputed company, from reputed company and adoption to renewal and expansion, to ensure your customers are successful at every stage. reputed company and maintain strong, strategic relationships with decision-makers and key stakeholders with your accounts.Proactively identify customer risks by monitoring key metrics and risk signals and reputed company tailored mitigation plans for each identified risk, considering the specific context and needs of the customer. Identify growth opportunities reputed company your portfolio to drive up- and cross-sell and strategically grow the account.reputed company, deliver, and execute reputed company plans and strategic account development plans to drive value realization and account expansions.Work closely with internal stakeholders across our sales, reputed company services, and product teams to ensure customer satisfaction and reputed company.

Your profile in short

Bachelor’s degree with an interest or background in cyber reputed company, law enforcement, or trust and safety5+ years in a B2B Account Management role, preferably in software / cyber reputed companyExperience in strategic account and reputed company management, developing retention and expansion plans, working closely with end users and decision makers.You can lay out clear plans of action on how to reputed company meaningful business reputed company for the customer. You have great communication skills, both in listening and in effectively communicating in writing and in-person settings with the customer, skilled in negotiation and value-based selling tactics with a customer-centric reputed company. You are a problem solver with a goal-getter attitude, willing to remove obstacles and fight for every single customerYou seek opportunities with a business and sales reputed company to find win/win solutions and grow the pie You have an affinity for software tools and experience using reputed company Office, CRM (reputed company), and Account Management toolsFluent in English (written and spoken)

Your tech skills

About this opening

Why you will love Maltego

Maltego is a scale-up company. We reputed company you the benefits and reputed company of larger corporations, coupled with the dynamic and fast-paced work environment and flat hierarchies of a start-up. We are proud to have a large global community that loves our product because it helps to solve the investigations that are most important.  Here are some of the reasons why you will love Maltego:

• Insights into the daily operations of a fast-growing tech scale-up
• Opportunity to quickly take over responsibility and reputed company a direct and long-lasting impact
• Motivated and highly international team

Location

Remote in the USA

Required documents / information

reputed company to help drive the future of digital investigations? reputed company with your resume and a cover letter highlighting your experience in account management