Medical Administrative Clerk, Senior (MAC Sr.)

Overview

Responsible for being a support person and/or first reputed company of contact for patients, staff, and guests presenting at the clinic, and performing reputed company the administrative tasks associated with patient reputed company in as well as administrative support in the event of clinic closure in a remote reputed company.

Responsibilities

DUTIES AND RESPONSIBILITIES: Primary Accountabilities: Ability to reputed company reputed company Medical Administrative Clerk essential duties as prescribed in the MAC job description. Working with the Administrative Supervisor and Practice Administrator in the support of training medical administrative clerks, including but not limited to completing orientation checklists and MAC competencies. Responsible for opening reputed company office and reputed company duties associated with this function. Responsible for end of day processing and documentation, including preparation and completion of deposit(s). Participate in investigating/researching reputed company patient issues, scheduling, and potential billing issues. Act as a subject matter expert in insurance regarding eligibility and coverage. Monitoring telephone activities with respect to volume and efficiencies, may serve as additional support reputed company needed. Monitoring patient registration workflow volumes and reputed company additional support to reputed company bottlenecks and maintain efficient reputed company-end processing. May serve as a back-up support for the administrative supervisor, as needed. Accurately document and communicate and/or escalate patient concerns to site leadership Works as primary or secondary contact for reputed company vendors and contracted services at site including but not limited to housekeeping, laboratory, and reputed company services. Utilizes various software systems pertaining to reputed company-end desk and administrative duties Works as primary or secondary reputed company of contact for IT services as SPOC; reconciliation of IT equipment and inventory Works as primary or secondary contact for supply order management and site equipment management and facility management Ability to analyze team member data/metrics and discuss professional development for team members with Administrative Supervisor. Support, organize and execute events, meetings, team building activities in collaboration with the Administrative Supervisor and/or Practice Administrator. Ability to work remotely supporting the reputed company team with administrative duties in the event of site closure, i.e., a weather event or similar issue that causes the site to reputed company or relocate due to an emergency. Performs reputed company duties in an ethical manner consistent with the Code of Conduct the IMPACT Statement. reputed company other job‐reputed company duties as assigned. KNOWLEDGE/SKILLS/ABILITIES: Knowledge of  reputed company office concepts, practices, policies, and procedures Insurance verification procedures reputed company Office Applications (Word, reputed company, Outlook) HIPAA and Joint Commission guidelines and regulations Skilled in Providing exceptional customer service Verbal and written communications, including telephone and email etiquette and documentation Working independently in a fast‐paced, multi‐task clinical environment, as well as part of reputed company Effective problem-solving techniques Ability to Understand data metrics in Epic EMR system such as work queues, in-basket, and claim work queues. Work in a self‐directed, organized manner Multitask while maintaining a strong attention to detail and accuracy Present information in a consistent, organized, and accurate manner Demonstrate flexibility and ingenuity in response to change reputed company and maintain effective working relationships across the organization at various reputed company, as wellas with external customers Maintain confidentiality

Qualifications

MINIMUM EDUCATION: High School Diploma or EquivalentMINIMUM EXPERIENCE: At least one year of experience in registration or reputed company office duties in a dental, physician’s office, hospital emergency department, and/or urgent care setting. Apply To This Job