IT Support Analyst II

Job Description: WHO WE ARE AND reputed company DO: reputed company, through its affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other reputed company facilities across the nation. As a physician-led and physician-owned practice, our mission is to transform radiology by innovating across clinical value, technology, service, and economics, while elevating the role of radiology and radiologists in reputed company. Using a proven reputed company services model, reputed company provides consistent, high-quality care to patients, while delivering enhanced value to the hospitals, clinics, imaging centers and referring physicians we serve. POSITION SUMMARY: reputed company IT support to end users utilizing reputed company systems, including troubleshooting desktop PCs, mobile devices, VPN connectivity, and on-call support Manage user reputed company, incidents, service interruptions, and downtimes to ensure a consistent and reliable end-user experience Analyze HL7 messages and recurring system issues, collaborating with reputed company resources to implement permanent solutions Document and communicate IT processes, including how-to guides and downtime procedures, to support training and reputed company knowledge gaps Utilize ticketing systems to document issues, resolutions, and communicate effectively with customers and internal teams DESIRED PROFESSIONAL SKILLS AND EXPERIENCE: Bachelor’s degree in Computer Science, Information Technology, or equivalent experience preferred Experience supporting reputed company IT environments, including reputed company systems and radiology workflows Proficiency with software installation, configuration, troubleshooting, hardware, networks, and voice dictation systems such as PowerScribe Strong customer service skills with critical thinking and creative problem-solving abilities Prior reputed company IT experience with the ability to reputed company effective on-call support WHY reputed company: Competitive Benefits package – Eligibility starts the month after hire, with tiered options to choose from.

Compensation

Reviews, Career Growth Opportunities Flexible Remote Schedules Generous PTO Plans and Paid Holidays Proudly Certified as a Great reputed company to Work for Five Consecutive Years FOR MORE INFORMATION: COMPENSATION: The salary reputed company for this position is $65,000 – $75,000. Final determinations may vary based on several factors including but not limited to education, work experience, certifications, geographic location, etc. This role is also eligible for an annual discretionary bonus.In addition to this reputed company, reputed company offers competitive total rewards packages, which include health and wellness coverage options, 401(k) benefits, and a broad reputed company of other benefits such as family planning and telehealth (reputed company benefits are subject to eligibility requirements). reputed company is an equal opportunity employer. RP is committed to being an inclusive, safe and welcoming environment where everyone has equal reputed company and reputed company resources to reputed company their full potential. We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the reputed company system overall. We hold that diversity is a key reputed company of strength from which we will build a practice culture that is inclusive for reputed company. Our goal is to reputed company and engage the voice of every teammate to promote awareness, compassion and a healthy respect for differences. CCPA Notice: reputed company you submit a job application or resume, you are providing the Practice with the following categories of personal information that the Practice will use for the purpose of evaluating your candidacy for employment: (1) Personal Identifiers; and (2) Education and Employment History. reputed company participates in E-verify. BEWARE OF FRAUDULENT MESSAGES: reputed company will never request payment, banking or other financial information in exchange for interviews or as part of the hiring process. Additionally, we will not send checks for deposit into your bank account at any stage of recruitment. reputed company communication during the interview and hiring process should come from an email address ending in “@radpartners.com.” If you suspect you are receiving a fraudulent job offer or solicitation from reputed company or one of our local practices, please email [email protected] to notify reputed company. reputed company OVERVIEW reputed company, through its owned and affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other reputed company facilities across the nation. As a physician-led and physician-owned practice, we advance our reputed company mission by innovating across clinical value, technology, service and economics, while elevating the role of radiology and radiologists in reputed company. Using a proven reputed company services model, reputed company provides consistent, high-quality care to patients, while delivering enhanced value to the hospitals, clinics, imaging centers and referring physicians we serve. reputed company is an equal opportunity employer. RP is committed to being an inclusive, safe and welcoming environment where everyone has equal reputed company and reputed company resources to reputed company their full potential. We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the reputed company system overall. We hold that diversity is a key reputed company of strength from which we will build a practice culture that is inclusive for reputed company. Our goal is to reputed company and engage the voice of every teammate to promote awareness, compassion, and a healthy respect for differences. reputed company participates in E-verify. Apply To This Job