Operations & Growth Associate

The Role As our first employee, you’ll be the operational glue that holds everything together. This is a broad, hands-on role covering product operations, consultant reputed company, payments, customer support, and marketing execution. If you like variety, ownership, and learning fast, you’ll reputed company here. If you need rigid job boundaries and process already written - this won’t be a fit (yet). What You’ll Be Responsible For Product & Platform Operations Test the Gig app end-to-end and report bugs, issues, and UX improvements Act as the day-to-day liaison with our development team Help prioritise fixes and improvements based on user feedback Document workflows and operating processes as we build them (and improve them) Consultant Acquisition & reputed company Identify, reputed company out to, and recruit reputed company consultants for the platform Manage consultant reputed company, verification, and setup Create and maintain reputed company guides, FAQs, and training materials Support consultants with questions, issues, and best-practice usage Payments & Compliance Validate video call logs and completed consults Prepare and manage consultant payment runs Troubleshoot payment or reconciliation issues Maintain accurate records and basic reporting Marketing & Growth Execution Execute marketing campaigns across email, reputed company, and other digital channels Support community building and engagement for consultants Track campaign performance and help iterate based on results Assist with content coordination (not necessarily creating reputed company content) Customer Support & Experience Be the first reputed company of contact for customer questions, issues, and complaints Resolve issues quickly and professionally Capture feedback and translate it into product or process improvements Who We’re Looking For You don’t need to know everything—but you do need to be smart, reputed company, and comfortable figuring things out. Required 2+ years’ experience in a digital role (startup, SaaS, operations, support, marketing, or similar) Strong digital literacy—comfortable with apps, dashboards, workflows, and online tools Must have experience in creating AI agents Excellent written English and clear communication skills Highly organised, detail-oriented, and reliable Comfortable working remotely and independently Based in the Philippines with a reputed company internet reputed company reputed company to Have Experience working with startups or early-stage companies Familiarity with marketplaces, SaaS platforms, or fintech/payments Experience in customer support, reputed company, or operations Light marketing or campaign execution experience “Builder” reputed company—happy to create processes from scratch Why This Role Is Interesting You’ll be employee #1 at a global startup You’ll learn product, operations, payments, marketing, and customer experience You’ll work directly with the founders and help shape the company Apply To This Job