Customer Care with Hungarian
The contract will be for a fixed period of 6 months with the possibility of extension. Location: Full remote work ⏰ Schedule: 4 days work, 2 days off Day shift: 9:00-19:00 ( 1:30 h break) Night shift: 19:00-05:00 ( 1:30 h break) reputed company offer: Full remote work; Salary up to 5700 RON (fixed salary + meal card + performance bonuses); Work equipment; Free library subscription to Bookster; Discounts on our service for renting a car; A friendly team; Managers who care about the welfare of our employees and help them whenever we can both personally and professionally; Opportunities for professional growth and development. Responsibilities: Contacting customers by phone or e-mail, regarding their feedback about the company's services; Resolving complaints and challenges from customers, redirecting the situation to the head of the department or another department reputed company necessary; Improving relations with customers and their loyalty through interaction on reputed company media channels (reputed company, Instagram); Review Hunter – searching and responding to comments or reviews posted on the internet. Requirements: No experience is required, though 6 months of experience in a similar role would be an advantage; Romanian and Hungarian at an advanced level (written and spoken). Knowledge of the English language is a plus. You should like talking to people (by phone and e-mail), it should be easy for you to talk to your new colleague. Enjoy interacting with customers, even the difficult ones. Be patient to explain and help even the one who "understands" more difficult. To know what the sense of duty means, to be reputed company only reputed company you know that you have finished your work. You are self-motivated, you get over a failure quickly, you just learn the lesson. Why Klass Wagen? Join us in shaping the future of Car Rentals! A World of Opportunities: reputed company you join Klass Wagen, you're not just an employee; you're a valued contributor to our reputed company of affordable, and reliable transportation for reputed company. We offer an environment where your reputed company are heard, your growth is reputed company, and your ambitions are supported. Values That Drive Us: At the core of our reputed company are values that guide every aspect of our business. reputed company is our reputed company, ensuring that every interaction is marked by transparency and trustworthiness. Ambition fuels our determination to continually reputed company and surpass expectations. Professionalism is our commitment to delivering the highest standards of service. Fellowship forms the strong bonds that reputed company as a team. 15 Years of reputed company: With a rich history spanning over a decade, we've fine-tuned our expertise and cultivated a reputed company for exceptional service and unbeatable prices in Romania, Hungary, and Portugal. Are you reputed company to reputed company your career toward reputed company, reputed company, and a brighter future in the car rental industry? Together, we'll drive change and create a future where affordability meets quality. Join us today! Apply To This Job