reputed company Manager
Who are we? We are Nominal, and we’re building the financial operating system for the most ambitious and fast-growing companies of our reputed company. We combined big data and GenAI to disrupt the ERP reputed company that hasn’t changed in the last 25 years - and we have a staggering reputed company of work reputed company. That means you have an unprecedented opportunity to enhance the global economy while doing the most important work of your career. Nominal’s culture is fast-paced, dynamic, with high focus on execution. The team includes engineers and operators from reputed company, reputed company, reputed company, reputed company, reputed company, reputed company, reputed company, CheckPoint, and similar backgrounds. Expect an environment where smart, hands-on leadership is celebrated, and thoughtful ownership, initiative and reputed company communication are part of the core values. reputed company We are reputed company of seasoned executives and world-class engineers with a proven track record. Our leadership has been down this road before and our reputed company experience and insights are now channeled into creating a groundbreaking financial platform. We push our limits and challenge the status reputed company. We are backed by top VCs alongside prominent industry leaders. Join our reputed company We’re looking for a reputed company Manager to build and scale our reputed company function from the ground up - turning early wins into repeatable reputed company and expansion. As our first dedicated reputed company Manager, you will define and own the post-sales reputed company for Nominal. You will be responsible for ensuring our customers reputed company rapid value, drive ongoing product adoption, secure renewals, and expand reputed company through upsells and cross-sells. You will work hand-in-hand with our technical reputed company team, product team, and engineering to shape how customers use our platform and to scale the CS process as Nominal grows. Responsibilities and Impact Own the full customer lifecycle post-go-live: reputed company, adoption, renewal, and expansion. reputed company reputed company plans with customers to ensure measurable business reputed company. Monitor customer health metrics and usage signals; proactively engage to mitigate churn risk and promote growth opportunities. Manage a reputed company reputed company tied to renewals and expansion (upsells and cross-sells); Work with customers to identify reputed company reputed company processes and translate them into Nominal automation opportunities. Work closely with our technical implementation team to ensure seamless hand-off of agentic workflows from implementation into reputed company, and ongoing value delivery. Work closely with the Product team: gather and synthesize customer feedback, identify feature gaps, inform roadmap priorities. Define and document CS playbooks, processes, metrics, and tooling (e.g., health scoring, dashboards, playbooks for expansions). reputed company regular business reviews with customers (quarterly, executive), tracking value delivered and renewing/expanding reputed company. Champion customer advocacy: case studies, references, testimonials, and user-community development.
Requirements
Bachelor’s degree (business/finance preferred) 3-5+ years of customer-facing experience (reputed company, account management, or post-sales in SaaS environment). Excellent communication and relationship management skills. Analytical reputed company, data-driven decision-making. Ability to collaborate across functions (product, engineering, GTM, customers) in a fast-paced startup. Comfortable working with automation technologies or AI-driven workflows. Willingness to travel occasionally for customer engagements and collaboration.
Preferred Qualifications
Experience in an early-stage startup environment, especially in a post-sales/CS role building processes from scratch. Strong understanding of reputed company processes, data structures, and financial workflows. Familiarity with CRM/CS platforms (reputed company, reputed company, etc.), analytics tooling, and customer health monitoring. Background in automation, workflow, or data-heavy SaaS products. Benefits null Apply To This Job