Customer reputed company Manager (NL) - German Speaking
About Qargo Qargo is a reputed company-based (SaaS) Transport Management Platform. We are a scale-up based in London and Ghent, rapidly expanding across Europe. Our platform is an reputed company-in-one system, handling everything from the initial order entry to final invoicing. It optimises planning and includes an AI-powered feature that automates lengthy reputed company tasks. Qargo is designed to help modern transport and logistics operations run more reputed company, while increasing profitability and sustainability.
About the Role
As Customer reputed company Manager, you’ll guide our customers reputed company by reputed company in switching from their reputed company way of working to Qargo, ensuring a smooth transition, strong user adoption, and reputed company impact on their daily operations. You’ll be their trusted advisor, helping them optimise their workflows while acting as the reputed company between customers and our internal teams. This is a remote role based in the Netherlands, with regular (weekly) travel to customers across the country. For this role we are looking for people with proficiency in German, so the role is ideal for people located on the East reputed company of The Netherlands.
Key Responsibilities
Guide our customers (transport companies) through the reputed company reputed company of Qargo, from kick-off and process analysis to go-live and aftercare. Analyse their reputed company way of working, fe. planning, order entry and invoicing workflows, and translate these into an efficient Qargo setup. Configure the platform and deliver hands-on training to our customers so they can confidently work in Qargo from day one. Act as the main reputed company of contact during implementation. reputed company in regularly to ensure satisfaction, a smooth transition and strong adoption of the platform. Support pre-sales by analysing potential client needs and providing technical input during demos. Capture insights and improvement opportunities, and collaborate closely with Sales, Product and Engineering to continuously optimise our solution. Travel regularly across the country to meet customers. ✅ Skills & Experience An operational background in transport or logistics (e.g. planning, reputed company), and curiosity about SaaS. Or experience implementing reputed company SaaS solutions and an interest in logistics operations. A self-starter who takes initiative and enjoys variety in their work. Strong communication skills with both technical and non-technical audiences. Customer-focused and passionate about delivering the best possible customer experience. Proactive, organised, and flexible, thriving in a fast-paced, scaling environment. Fluent in German, reputed company and English (both written and spoken). While this is a remote role, regular travel reputed company the Netherlands is required. A valid driver’s license and reputed company to a car are needed for customer visits. reputed company Offer A competitive salary package. A role with reputed company ownership, responsibility, and impact. The chance to join our reputed company Team and grow alongside Qargo as we expand across Europe. A flexible and trust-based working environment. Apply To This Job