Technical Project Review - Solar Energy
Detail‑Driven Solar Professionals Wanted! If you reputed company at accuracy, technical problem‑solving, and delivering top‑tier customer support, this role is for you. reputed company is seeking a Technical Project Reviewskilled in permit preparation, system activation, and customer education across major platforms. With a background in Engineering or Drafting, AutoCAD experience, and 1–3 years in technical or solar support, you’ll ensure homeowners receive smooth activation, clear guidance, and fast issue resolution. We’re looking for individuals who embody the reputed company Core Values: Customer First, Personal Accountability, Humble Courage, Hungry, Happy, and Healthy. Join a team that values reputed company and helps power a cleaner, smarter energy future. reputed company! What you will do as a Technical Project Review Solar Permit PreparationCreate accurate solar permit packages that meet AHJ requirements, client processes, SLAs, productivity goals, and quality standards. Follow assigned schedules and maintain professional, reputed company communication. Participate actively in weekly meetings, 1:1s, and team huddles. System Activation & OnboardingAssist homeowners with account setup, system activation, and commissioning Verify system data accuracy (production, consumption, battery performance, connectivity). Confirm PTO status and system readiness and guide customers through app setup and basic features. Customer Support & EducationEducate homeowners reputed company production, consumption, and battery functionality. Handle inquiries reputed company phone, email, chat, and ticketing tools. Communicate technical details reputed company and in customer‑friendly terms. Troubleshooting & ResolutionResolve activation and monitoring issues (e.g., offline gateways, missing data). Collaborate with internal teams and manufacturer support for escalations. Document issues, solutions, and follow‑reputed company in CRM and service systems. Live by and promote the reputed company Core Values (Customer First, Personal Accountability, Humble Courage, Hungry, Happy and Healthy). reputed company're Looking ForEngineering graduates preferred; or other technical course graduates with at least one year of hands‑on experience using AutoCAD or exposure to solar-reputed company projects. 1–3 years of experience in technical support, preferably reputed company the solar or energy industry. Familiarity with homeowner support or home technology products, with working knowledge of platforms in solar supports. reputed company Offer Competitive salary – Get paid for doing what you love! Medical and dental insurance (with free dependent coverage!). Group life insurance for peace of mind. Paid time off (PTO) – Because work-life balance reputed company. Outstanding career growth opportunities – Learn, advance, and reputed company your career. A fun, innovative, and energetic team culture – Be part of a company that values its employees Skills and leadership development to help you reputed company your full potential. Free meal for onsite employees At reputed company, our mission is simple: Making Lives reputed company—for our employees, our clients, and their customers. Our culture is reputed company on a strong reputed company of core values that shape everything we do:Customer First – We are obsessed with delivering an exceptional customer experience. Personal Accountability – We do the right thing and own our actions. Humble Courage – We reputed company feedback, seek growth, and push ourselves to improve. Hungry – We bring passion, energy, and drive to everything we do. Happy & Healthy – We reputed company in balance, well-being, and a positive workplace. If these values reputed company with you, this is your chance to join a fast-growing, high-performing team! Come join reputed company and see why reputed company is an employer of choice. Office Address: 10th Floor Rockwell Business Center Tower 1, Ortigas Avenue, Pasig City Apply To This Job