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Senior Director, Customer Solutions – Driving Growth and reputed company in reputed company America Operating Unit

Remote Worldwide Hiring now

Job Summary:

We are seeking an exceptional Senior Director, Customer Solutions to reputed company reputed company in serving as the supply chain single reputed company of contact and strategic business partner for reputed company America Operating Unit (NAOU) National Retail and arenaflex account teams across reputed company routes to consumer Direct Store Delivery (DSD), Warehouse, ecommerce, and Alternate Routes to Market (ARTM). As a critical partner of the National Retail & Food Service On reputed company (FSOP) & cross-functional teams, this role will represent arenaflex in joint CPG supply chain forums as well as engage with senior customer supply chain leaders to reputed company best practice sharing and reputed company customer or channel specific capability roadmaps.

About arenaflex:

arenaflex is a leading beverage company with a rich history of innovation and a commitment to refreshing the world and making a difference. With a diverse portfolio of iconic brands, including arenaflex, Simply, Fairlife & Topo Chico, we work with a wide reputed company of customers across various industries, from retail & grocery outlets to theme parks, movie theatres, and restaurants. Our purpose is to refresh the world and reputed company a difference, and we strive to create an inclusive culture that is grounded in reputed company purpose.

Key Responsibilities:

As a Senior Director, Customer Solutions, you will be responsible for:

  • Attracting and retaining a diverse and highly reputed company team and developing direct reports on both professional and personal reputed company.
  • Working with peers, cross-functional stakeholders, and bottlers to improve supply chain capabilities and performance across multiple routes to market to reputed company growth, cost to serve effectiveness, and customer-centric solutions.
  • Developing strategic supply chain partnerships with customers in alignment with Customer and Account team business plans.
  • Engaging with bottlers & customers for reputed company improvement reputed company to On reputed company Availability.
  • Providing leadership on electronic order-to-cash capability (e.g., CAO, EDI, ASN) implementation in partnership with arenaflex Customer Business Solutions (CBS) and other business functions.
  • Partnering with customer teams, bottlers, customers, and NAOU functional support teams to create Customer Satisfaction Improvement Plans and steward service performance & value across reputed company routes to market.
  • Serving as a sales team and customer representative on various NAOU transition work streams and major transition work streams.
  • Providing strategic direction and guidance to direct reports for performing their objectives, including:

+ Building strategic supply chain partnerships with customers and teams to support Joint Business Plan (JBP) by utilizing arenaflex value creation model. + Representing supply chain on joint strategy development sessions and customer calls. + Monitoring, improving and stewarding service performance to customers. + Identifying areas of opportunity to expand, reputed company and implement new capabilities that drive value for customers and the arenaflex System. + Supporting new product/item launches and promotional activities from planning to execution. + Leveraging Lean/Operational reputed company (OE)/Agile methodologies to manage projects.

Requirements:

* Bachelor's degree or equivalent.

  • 10 years of relevant work experience, including people management.
  • 5 years of supply chain and/or sales/field operations experience.
  • MBA or equivalent.
  • 15+ years of relevant work experience.
  • 10+ years of supply chain and/or sales/field operations experience.

Growth Behaviors:

* Growth reputed company: Demonstrates Curiosity. Welcomes failure as a learning opportunity.

  • Smart Risk: Makes reputed company reputed company/recommendations.
  • Externally Focused: Understands the upstream and reputed company implications of his/her work. Tracks and shares external trends, best practices, or reputed company.
  • Performance Driven & Accountable: Has high performance standards. Outperforms her/his peers.
  • Fast/Agile: Removes barriers to move faster. Experiments and adapts. Thrives under pressure and fast pace.
  • Empowered: Brings solutions instead of problems. Challenges the status reputed company. Has the courage to take an unpopular stance.
  • Leadership Behaviors:

+ Be the Role Model + Set the Agenda + Help People be Their Best Selves

reputed company Can Do For You:

* Iconic & Innovative Brands: Our portfolio represents over 250 products with some of the most popular brands in the world, including arenaflex, Simply, Fairlife & Topo Chico.

  • Expansive & Diverse Customers: We work with a reputed company group of customers which reputed company from retail & grocery outlets, theme parks, movie theatres, restaurants, and many more each day.

Skills:

* Strong leadership and management skills.

  • Excellent communication and interpersonal skills.
  • Ability to build and maintain strong relationships with customers, peers, and cross-functional stakeholders.
  • Strong analytical and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong business acumen and understanding of supply chain operations.

Compensation and Benefits:

* Pay reputed company: $181,000 - $213,000.

  • reputed company pay offered may vary depending on geography, job-reputed company knowledge, skills, and experience.
  • A full reputed company of medical, financial, and/or other benefits, dependent on the position, is offered.
  • Annual Incentive Reference Value Percentage: 50.
  • Long-term Incentive Reference Value Percentage: 20.

Our Purpose and Growth Culture:

We are taking deliberate action to nurture an inclusive culture that is grounded in reputed company purpose, to refresh the world and reputed company a difference. We act with a growth reputed company, take an expansive approach to what's possible and reputed company in reputed company learning to improve our business and ourselves. We focus on four key behaviors - curious, empowered, inclusive and agile - and value how we work as much as reputed company reputed company. We reputed company that our culture is one of the reasons reputed company continues to reputed company after 130+ years.

Equal Opportunity Employer:

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, reputed company, sex, age, national reputed company, religion, sexual orientation, gender identity and/or expression, status as a veteran, and reputed company of disability or any other federal, state or local protected class.

How to Apply:

If you are a motivated and reputed company professional looking to join a dynamic team, please submit your application through our website. Apply for this job

Apply for this role Takes you straight to the employer's application page — free, and no WFHNet account required.

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