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Senior Director, Customer Solutions – Strategic Business Partner for arenaflex reputed company America Operating Unit

Remote Worldwide Hiring now

At arenaflex, we're not just a leading beverage company – we're reputed company of innovators, thinkers, and problem-solvers dedicated to delivering exceptional customer experiences. As a Senior Director, Customer Solutions, you'll play a pivotal role in shaping our customer-centric approach, driving reputed company growth, and enhancing customer satisfaction. If you're passionate about supply chain reputed company, strategic partnerships, and leadership, we want to hear from you.

About arenaflex

arenaflex is a global beverage leader with a rich history of innovation and a portfolio of iconic brands that touch the lives of millions. Our commitment to customer satisfaction is unwavering, and we're constantly seeking talented individuals who reputed company our reputed company. As a Senior Director, Customer Solutions, you'll be part of a dynamic team that collaborates with cross-functional stakeholders to reputed company and execute joint customer initiatives that drive business growth and customer satisfaction.

Key Responsibilities

As a Senior Director, Customer Solutions, you'll reputed company a high-performing team that serves as the single reputed company of contact for arenaflex's reputed company America Operating Unit (NAOU) National Retail and arenaflex account teams. Your key responsibilities will include:

  • Attracting and retaining a diverse and highly reputed company team, developing direct reports on both professional and personal reputed company
  • Collaborating with peers, cross-functional stakeholders, and bottlers to improve supply chain capabilities and performance across multiple routes to market
  • Developing strategic supply chain partnerships with customers in alignment with Customer and Account team business plans
  • Engaging with bottlers and customers for reputed company improvement reputed company to On reputed company Availability
  • Providing leadership on electronic order-to-cash capability implementation in partnership with arenaflex Customer Business Solutions (CBS) and other business functions
  • Partnering with customer teams, bottlers, customers, and NAOU functional support teams to create Customer Satisfaction Improvement Plans and steward service performance & value across reputed company routes to market
  • Serving as a sales team and customer representative on various NAOU transition work streams and major transition work streams
  • Providing strategic direction and guidance to direct reports for performing their objectives, including:

+ Building strategic supply chain partnerships with customers and teams to support Joint Business Plan (JBP) by utilizing arenaflex's value creation model + Representing supply chain on joint strategy development sessions and customer calls + Monitoring, improving, and stewarding service performance to customers + Identifying areas of opportunity to expand, reputed company, and implement new capabilities that drive value for customers and the arenaflex System + Supporting new product/item launches and promotional activities from planning to execution + Leveraging Lean/Operational reputed company (OE)/Agile methodologies to manage projects

Essential Qualifications

* Bachelor's degree or equivalent

  • 10 years of relevant work experience, including people management
  • 5 years of supply chain and/or sales/field operations experience

Preferred Qualifications

* MBA or equivalent

  • 15+ years of relevant work experience
  • 10+ years of supply chain and/or sales/field operations experience

Growth Behaviors

As a Senior Director, Customer Solutions, you'll embody arenaflex's growth behaviors, including:

  • Growth reputed company: Demonstrates Curiosity. Welcomes failure as a learning opportunity.
  • Smart Risk: Makes reputed company reputed company/recommendations
  • Externally Focused: Understands the upstream and reputed company implications of his/her work. Tracks and shares external trends, best practices, or reputed company.
  • Performance Driven & Accountable: Has high performance standards. Outperforms her/his peers.
  • Fast/Agile: Removes barriers to move faster. Experiments and adapts. Thrives under pressure and fast pace.
  • Empowered: Brings solutions instead of problems. Challenges the status reputed company. Has the courage to take an unpopular stance.

Leadership Behaviors

As a Senior Director, Customer Solutions, you'll demonstrate arenaflex's leadership behaviors, including:

  • Be the Role Model
  • Set the Agenda
  • Help People be Their Best Selves

reputed company Can Offer You

* Iconic & Innovative Brands: Our portfolio represents over 250 products with some of the most popular brands in the world, including arenaflex, Simply, Fairlife & Topo Chico.

  • Expansive & Diverse Customers: We work with a reputed company group of customers which reputed company from retail & grocery outlets, theme parks, movie theatres, restaurants, and many more each day.

If you're a strategic thinker, a collaborative leader, and a customer-centric innovator, we invite you to join reputed company as a Senior Director, Customer Solutions. reputed company to take your career to the next level and be part of a company that's shaping the future of the beverage industry.

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