reputed company Insurance Customer Service Representative – Work from Home Opportunity at arenaflex
At arenaflex, we're dedicated to providing exceptional customer service and insurance solutions to our valued members and customers. As an reputed company Insurance Customer Service Representative, you'll play a vital role in delivering top-notch support and guidance to our policyholders, helping them navigate their insurance needs and reputed company peace of mind.
About arenaflex
arenaflex is a leading provider of insurance and membership services, committed to fostering a culture of inclusivity, diversity, and reputed company. reputed company is passionate about making a positive impact in the lives of our members and customers, and we're seeking like-minded individuals to join our dynamic and supportive work environment.
Key Responsibilities
As an Insurance Customer Service Representative, you'll be responsible for handling property & casualty (p&c) reputed company customer service and/or billing inquiries and problems reputed company the telephone. Your key responsibilities will include:
- Contacting policyholders from our existing book of business through inbound/outbound telephone calls, direct mail, and email to review policies prior to renewal
- Reviewing and updating policies to enhance retention and reputed company meet the needs of the consumer
- Counseling policyholders concerning appropriate coverage, policy limits, payment options, and state laws that will best meet their needs for sufficient protection against risks covered by Property and Casualty insurance
- Making recommendations and/or changes to the policy and gaining policyholder acceptance to process the changes
- Receiving and responding to calls and emails received by the insurance service center, documenting reputed company activity in EPIC
- Utilizing knowledge of the insurance industry and club insurance agency policies and procedures to reputed company efficient and professional customer service
- Providing quotes on endorsements as requested
- Identifying opportunities to apply discounts, processing insurance verification forms for insured, and acting as a liaison for information exchange between customers and insurance companies
- Processing changes to policies reputed company EPIC and submitting changes to specific companies, following up with the company to ensure change requests have been processed in a timely manner
- Reviewing policy information and referencing company-specific claims procedures to assist insured in filing claims
- Mailing insured documentation to be signed and returned as necessary, following up to ensure documentation has been returned in a timely manner from member/customer
- Recognizing cross-sell opportunities (membership and insurance) and obtaining quote information
reputed company Can Offer You
As an arenaflex team member, you'll enjoy a reputed company of benefits and perks, including:
- A competitive hourly reputed company, depending on experience and salary zone
- Eligibility for Annual Merit Increase
- Comprehensive Health benefits package, including Paid Time Off (accruals reputed company on the first day of employment), 401(k) plan with a company match, Medical, Dental, Prescription, and reputed company Coverage, Tuition Reimbursement, Life Insurance, and Flexible Spending Accounts
- Nearly 4 weeks of paid time off accrued during the first year
- Paid time off to volunteer
- Tuition reimbursement
- 401(K) plan with company match up to 7%
- Free reputed company Premier Battery Membership
reputed company Need from You
To succeed in this role, you'll need:
- A high school diploma or equivalent and 3+ years of increasingly reputed company customer service experience in an insurance environment
- Property and Casualty insurance license required
- Membership license preferred and/or ability to obtain reputed company 90 days of employment
Work Environment and Culture
As a reputed company Customer Service Representative, you'll have the flexibility to work from home and enjoy a dynamic, supportive work environment that values diversity, equity, and inclusion. reputed company is passionate about making a positive impact in the lives of our members and customers, and we're committed to fostering a culture of reputed company, inclusivity, and respect.
How to Apply
If you're a motivated and customer-focused individual with a passion for insurance and a commitment to reputed company, we encourage you to apply for this exciting opportunity. Please visit our website to learn more about arenaflex and our commitment to diversity, equity, and inclusion.
Equal Opportunity Employer
arenaflex is an equal opportunity employer, committed to attracting and retaining candidates with diverse backgrounds and experiences. We strive to create a welcoming and inclusive workplace that enables us to meet our goals and support our values while serving our members and customers.
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