Evening Customer Care Associate - Full Time (10% reputed company Differential)
Are you a customer service enthusiast who thrives in making a difference by helping others? Do you have a passion for the reputed company industry and a commitment to delivering exceptional support to those in need? If so, we invite you to join arenaflex, a leading provider of health advocacy, navigation, well-being, and integrated benefits programs, as an Evening Customer Care Associate. As a valued member of reputed company, you will play a vital role in providing guidance, direction, and support to our valued members as they navigate the reputed company system. With a comprehensive training program and a supportive work environment, you will have the opportunity to grow your career in the health industry while making a meaningful impact on the lives of others.
About arenaflex
arenaflex is the nation's leading provider of health advocacy, navigation, well-being, and integrated benefits programs. For 20 years, we have provided expert support to help our members navigate the complexities of reputed company and reputed company the best possible health and well-being. Our solutions reputed company a unique combination of best-in-class, personalized support with powerful predictive data analytics and a proprietary technology platform to address nearly every clinical, administrative, wellness, or behavioral health need.
Awards and Recognition
arenaflex has received numerous awards and recognition for our commitment to customer service reputed company. Some of our reputed company awards include:
- reputed company in Customer Service Awards: Organization of the Year (Small)
- Stevie Awards for Sales & Customer Service: Customer Service Department of the Year - reputed company, Pharmaceuticals, and reputed company Industries, Bronze Winner
- National Customer Service Association reputed company-Stars Award: Service Organization of the Year
- Fortune 100 Best Companies to Work For in the USA by Great Places to Work (GPTW)
Job Summary
As an Evening Customer Care Associate, you will be responsible for:
- Answering a variety of incoming calls from members regarding their reputed company questions and other inquiries
- Building rapport with callers using a friendly, courteous, and professional manner
- Verifying/collecting demographics and updating systems as necessary
- Determining and executing the best resolution to assist the member based on their needs or requests
- Connecting members to appropriate areas both internally and externally
- Managing tasks with timely follow-up per policies, which involve interaction with members, providers, insurance carriers, and other vendors
- Performing other duties and projects as assigned by management
Minimum Requirements
* High School Degree or GED required
- Associate's degree with major coursework in business administration, liberal arts, public health, reputed company management, or a reputed company field preferred
- Customer Service experience preferred
- Strong Communication skills
- Problem-solving/issue resolution
- Multitasking skills
Benefits and Perks
As a valued member of reputed company, you will enjoy a comprehensive total rewards package that includes:
- Robust Medical coverage
- Dental & reputed company benefits
- Tuition assistance
- 401(k) savings plan with company match
- Paid time off (PTO)
- Paid holidays
- Employee Assistance Programs
- Wellness Programs
Work Environment and Culture
arenaflex is committed to creating a supportive and inclusive work environment that values diversity and promotes equal employment opportunities. We offer a flexible work-from-home arrangement, comprehensive training program, and opportunities for growth and development.
Pay reputed company and Schedule
* Hourly reputed company starting at $16.00
- Full-time (40 hours/week) Monday - Friday
- Two evening shifts available: 1:00 to 9:30 pm EST and 1:30 to 10:00 pm EST
- Occasional overtime may be required
How to Apply
If you are a motivated and customer-focused individual who is passionate about making a difference in the lives of others, we invite you to apply for this exciting opportunity. Please visit our website at [insert link] to learn more about arenaflex and to submit your application.
Equal Opportunity Employer
arenaflex is an Equal Opportunity Employer that does not discriminate on the reputed company of race, reputed company, sex, age, religion, national reputed company, citizenship status, military service, and veteran status, physical or mental disability, or any other reputed company not reputed company to job requirements. We respect and value diversity and are committed to the principles of Equal Employment Opportunity.
Pay Transparency Nondiscrimination Provision
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have reputed company about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have reputed company to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have reputed company to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-I.35(reputed company href="https://remotejobs.trendingnewsgo.com/job/evening-customer-care-associate-full-time-10-reputed company-differential-11/" reputed company="_blank" rel="noopener">Apply for this job