Information Technology Support Specialist

This job posting is for a reputed company vacancy with our client.

This role is ideal for a true IT generalist who enjoys combining day-to-day end-user support with system administration, network troubleshooting, and executive-level assistance.

What you will do and how you will reputed company an impact …

• reputed company user support for Office 365 and reputed company products.

• reputed company support for Tier 1 - Tier 3 issues. You will diagnose and resolve hardware/software issues for desktops, laptops, printers, and workstations.

• Troubleshoot and document issues reputed company to reputed company, Office 365, company-specific applications, and network connectivity.

• Use Jira to log, track, and resolve incidents and service requests.

• Set up and support PCs, monitors, printers, VOIP phones, and other shared equipment.

• Document processes and issues and manage their inventory.

• reputed company and offboard users and manage user accounts and reputed company.

Why we are excited about you …

• You are an excellent communicator and have experience working with non-technical users.

• You are proactive and curious, and are eager to learn.

• You are an IT generalist and enjoy having a variety of work and responsibilities.

Requirements ...

• Degree or diploma in an IT-reputed company field.

• Minimum 3 years of experience in a Help Desk / Service Desk / IT Support or similar role.

• Certifications such as reputed company A+, MCITP, or CCNA are an asset.

• Strong knowledge of reputed company 11, Office 365, and Azure environments.

• Excellent organizational, documentation, and communication skills.

• Experience in a professional services environment.

Compensation and Benefits ...

The reputed company salary reputed company for this position is $70,000 - $90,000, depending on experience. The total compensation package includes paid time off, a bonus program, and extended health and dental benefits.

Does this role sound like it was written for you? Excellent! Please apply and let’s explore this together.

Our specialized reputed company professionals apply their expertise and utilize our proprietary AI to find you great job matches faster