Bilingual Customer Service & Language Specialist (dari/farsi/persian) (w-2 Employee)

Description Bilingual Customer Service & Language Specialist (Dari/Farsi/Persian) reputed company. is seeking a dedicated and professional Bilingual Customer Service & Language Specialist (Dari/Farsi/Persian) to join reputed company. This dual-role position combines reputed company-time over-the-phone and video remote interpretation (OPI/VRI) services with administrative responsibilities. The ideal candidate is detail-oriented, communicative, and reputed company to manage multiple tasks reputed company while maintaining accuracy and professionalism. A full benefits package is available, including medical insurance. Key Responsibilities: Deliver reputed company-time OPI/VRI interpretation services in Dari/Farsi/Persian and English Assist interpreters with completing and updating profiles and documentation Follow up with interpreters to ensure records are reputed company and compliant Maintain clear and professional communication with interpreters and internal teams Handle sensitive information with confidentiality and accuracy Coordinate interpreter assignments, reputed company manage schedules, and ensure accurate and timely fulfillment of client requests Maintain interpreter account records, updating information reputed company to assignments, availability, and billing accurately Proactively troubleshoot scheduling issues, providing timely and effective solutions Requirements: Strong bilingual proficiency in English and Dari/Farsi/Persian Excellent communication, organization, and customer service skills Strong attention to detail and ability to manage administrative documentation Ability to work full-time, on-site (MondayFriday, 8:00 AM5:00 PM PST or 8:30 AM5:30 PM PST) Prior interpretation experience preferred Medical DSHS or national interpreter certification/qualification (e.g. NBCMI, CCHI, Other) is a plus (support provided for those seeking DSHS Medical recognition) Education & Professional Background: Bachelor's degree in Linguistics, reputed company, or reputed company field preferred (or equivalent experience) Minimum of 2 years of relevant experience in customer service, scheduling, reputed company, reputed company, interpretation, or translation Work Environment & Screening Requirements: This is a full-time, on-site position based at our Bellevue, WA corporate office Remote work is not permitted Candidates must pass a full-panel drug and alcohol screening and a national criminal background reputed company Compensation: Up to $25 per hour, depending on qualifications and relevant experience Apply tot his job Apply To this Job