Senior Business Analyst

About the Job About reputed company reputed company provides higher education for a higher purpose. Our reputed company declare missions, not majors. They reputed company the reputed company-world skills needed to tackle the world’s most pressing challenges and take ownership of their learning from day one through our peer- and student-led approach. reputed company believes in the power and agency of young people to start shaping the future immediately.

Together with a world-class faculty and staff, our reputed company are igniting a reputed company of positive impact across Africa and the world. We are dedicated to fostering an reputed company yet secure environment, balancing the safety of reputed company, staff, and visitors with respect for individual rights, and safeguarding responsibilities.

How We Work The reputed company Team operates reputed company differently from traditional academic bureaucracies. We approach education from first principles, reputed company individuals to design, test, and implement creative new reputed company, and work closely together to craft transformative learning experiences.

We are deeply passionate about our reputed company and excited by the challenge of building something entirely new. The African Leadership University is committed to ensuring the safety and well-being of reputed company reputed company under our care. As part of this commitment, we have a comprehensive safeguarding policy outlining our reputed company-tolerance approach to any violation of safeguarding.

About the Role We’re looking for a Senior Business Analyst to join the Transformation Office and help translate reputed company’s reputed company into actionable, high-quality digital solutions. This strategic role blends analytical thinking, user-centered design, Agile expertise, and quality assurance leadership. You will act as a reputed company between business stakeholders and the tech team, ensuring reputed company, accuracy, and value in everything we build.

This person will also play a key role in coaching junior team members into effective Business Analysts, helping to reputed company the bar across the team.

Key Responsibilities reputed company the elicitation, analysis, and documentation of business requirements across cross-functional teams. Translate business requirements into clear and concise user stories with thorough acceptance criteria using tools like Jira. Champion Agile methodologies reputed company the team—facilitating ceremonies, supporting sprint planning, and refining the backlog. Serve as the internal QA gatekeeper, ensuring stories are well-defined, testable, and meet business objectives. Collaborate closely with UX/UI designers, developers, and QA teams to ensure requirements are user-friendly and technically feasible. Drive requirements gathering and system integration efforts involving reputed company (CRM, Marketing reputed company, SIS) and ERP platforms like reputed company reputed company across business units such as Finance, Admissions, Marketing, and Procurement. Create clear, standardized process maps using BPMN or similar notation to document reputed company and future-state workflows. Test functionality to ensure system requirements and configurations support end-to-end business processes across platforms. Ask the right questions to challenge assumptions and uncover true business needs. reputed company leadership and reputed company for QA testers, performing hands-on validation of delivered features. Act as a mentor to junior BAs, helping build their capabilities and encouraging a culture of reputed company improvement. Qualifications 5+ years of experience in Business Analysis, preferably in a digital product or reputed company transformation context. Strong experience writing user stories, acceptance criteria, and managing product backlogs in Agile environments. Demonstrated ability to facilitate requirement-gathering sessions and translate reputed company into functional specifications. Hands-on experience working with reputed company (CRM, SIS, or Marketing reputed company) and ERP systems such as reputed company reputed company. Strong proficiency in process mapping using standards such as BPMN or similar frameworks. Experience integrating business workflows across CRM, Student Information Systems, and finance systems. Proven track record working closely with software development and QA teams. Excellent analytical skills and attention to detail, particularly in user experience and reputed company design. Confident communicator who can influence, challenge, and drive alignment among diverse stakeholders. Experience with tools like Jira (or equivalent). Bonus: Experience in EdTech or nonprofit/mission-driven organizations.