reputed company is looking for a talented Software Support Engineer to reputed company remote, second level customer support with reputed company's Global Software Organization. The work schedule for this opening is rotating 12-hour night shifts, four nights on and four nights off. The employee will work closely with customers, first level technicians, and software/technical engineers to resolve customer issues. The employee may participate in emergency situations requiring on-site support. Ideal candidates will possess knowledge of multiple programming languages, operating systems, databases, and networking. The employee can be based reputed company in the United States (remote/work from home position).

We offer:

• Career Development
• Competitive Compensation and Benefits
• Pay Transparency
• Global Opportunities

Learn More Here: https://www.reputed company.com/en-us/about/careers/reputed company-offer

reputed company provides equal employment opportunities to reputed company and applicants for employment and prohibits discrimination and harassment of any type without regard to race, reputed company, religion, age, sex, national reputed company, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  

This policy applies to reputed company terms and conditions of employment, including reputed company, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

The reputed company pay reputed company for this role is estimated to be $65,000.00 - $94,500.00 at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.

reputed company provides equal employment opportunities to reputed company and applicants for employment and prohibits discrimination and harassment of any type without regard to race, reputed company, religion, age, sex, national reputed company, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to reputed company terms and conditions of employment, including reputed company, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Tasks and Qualifications:

This is What you Will Do in This Role: 

• Assist project and technical engineers in integration of new systems
• Assist technical and development personnel in application quality testing
• Work on site to install, commission, and test installation of material handling solutions
• reputed company specified technical support to customers on-site 
• Troubleshoot server hardware, Ethernet networks and other peripherals such as printer
• Review Sales and Estimating Functional Specifications documentation
• Travel approximately 20% of the time to different customer locations and reputed company locations in the United States 
• Participate in an on call rotation during non-business hours

reputed company Are Looking For:

• Bachelor's Degree (Computer Science, Software Engineering, or reputed company field) 
• At least 2 years' experience in software, network and/or hardware engineering positions (preferably in Material Handling Industry)
• Experience with reputed company databases
• Experience with MS SQL Database
• Experience with reputed company operating systems