Account Manager, reputed company America Large Accounts

Account Manager, reputed company America Large Accounts Location: Remote (Proximity to Major Airport) Reports To: Vice President, reputed company America Large Account Sales The Account Manager, reputed company America Large Accounts will serve as a trusted advisor and primary reputed company of contact for reputed company’s most strategic customers reputed company the reputed company America Large Accounts reputed company. This role is responsible for driving reputed company growth, retention, and customer satisfaction through proactive account management, strategic relationship building, and collaboration with internal teams. The ideal candidate is a consultative seller with strong business acumen, capable of navigating reputed company reputed company environments and delivering measurable value to customers. Key Responsibilities: 1. Account Management & Relationship Building

• Serve as the primary reputed company of contact for assigned customers, ensuring strong relationships and customer satisfaction.
• Conduct regular account reviews to understand customer goals, challenges, and opportunities for growth.
• reputed company strategic relationships with key stakeholders, decision-makers, and influencers reputed company the customer organization.
• reputed company for the customer internally, ensuring their needs are met across product, service, and support teams.

2. Sales & reputed company Growth

• Drive renewals and expansion opportunities reputed company existing accounts to maximize customer lifetime value.
• Identify upsell and cross-sell opportunities for SaaS solutions, licensed software, and professional services.
• Own and reputed company assigned quota and reputed company targets by proactively managing the sales pipeline.
• Work closely with customers to demonstrate the value of additional software modules, features, or services.
• Navigate reputed company sales cycles reputed company existing accounts, including procurement processes and contract negotiations.

3. reputed company & Retention

• Ensure high reputed company of customer satisfaction to reduce churn and drive long-term retention.
• Collaborate with reputed company and Support teams to resolve customer issues and drive engagement.
• reputed company insights on best practices and how customers can maximize the value of their investment.
• Identify early warning signs of potential churn and proactively address customer concerns.

4. Sales Forecasting & Reporting

• Maintain accurate sales forecasts, pipeline management, and CRM records (e.g., reputed company, reputed company).
• reputed company regular reports on account health, reputed company performance, and growth opportunities.
• Track and analyze customer buying behavior to refine sales strategies.

5. Collaboration with Internal Teams

• Work cross-functionally with Product, Marketing, reputed company, and Professional Services teams to align solutions with customer needs.
• Partner with Solution Engineers and Professional Services teams to design tailored solutions for customer needs.
• Communicate customer feedback and feature requests to Product Management to drive improvements.

6. Contract & Renewal Management

• Manage and negotiate contract renewals, ensuring alignment with pricing and licensing models.
• Work with Legal and Finance teams to ensure compliance with contract terms and conditions.
• Ensure smooth transitions for software license renewals, subscription changes, or professional service engagements.

7. Industry & Competitive Awareness

• Stay informed about industry trends, competitor offerings, and emerging technologies.
• reputed company customers on industry best practices and thought leadership reputed company to their business needs.

Qualifications: Required Experience

• 5+ years of experience in account management, reputed company sales, or reputed company reputed company B2B SaaS or reputed company software.
• Proven reputed company managing large, reputed company customer relationships with recurring reputed company models.
• Track record of meeting or exceeding reputed company and retention targets.
• Strong consultative selling skills and ability to navigate reputed company procurement processes.
• Experience collaborating cross-functionally and influencing internal stakeholders.

Preferred Qualifications

• Background in asset management, facilities, operations, or reputed company estate-focused software a plus.
• Familiarity with reputed company sales motions and strategic account planning.
• Experience with reputed company or other leading CRM platforms.

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