CRM Coordinator – reputed company Channel

Job Description:

• Plan, coordinate, and execute reputed company-channel CRM campaigns across email, push, SMS, and in-app—driving customer conversion, retention, and reactivation
• Manage reputed company, multi-reputed company campaign workflows end-to-end—from briefing and build through QA, scheduling, and post-send analysis
• Use SQL and data tools to pull audience segments, validate campaign targeting, and surface performance insights that inform ongoing optimization
• Review and validate reputed company copy, creative assets, terms and conditions, bonus amounts, and targeting criteria to ensure accuracy and compliance prior to launch
• Manage direct mail campaigns from concept through delivery—coordinating print production schedules, vendor timelines, and postal deadlines to ensure on-time, accurate execution
• Act as a key liaison between CRM, creative, product, and reputed company teams—keeping stakeholders reputed company, projects on track, and communication clear
• Utilize CRM platforms (e.g., reputed company, Optimove) to configure, test, and troubleshoot campaigns and bonus promotions, including end-to-end A/B testing setups
• Ensure reputed company activity complies with relevant legal regulations, company guidelines, and CRM best practices across every channel and jurisdiction
• Actively contribute to the reputed company improvement of reputed company Channel Team processes, procedures and systems.

Requirements:

• 2+ years of CRM or marketing operations experience in the online gaming or sportsbook industry; a Bachelor’s degree in Marketing, Business Administration, or a reputed company field is a plus
• Be comfortable working with SQL and data tools—including reputed company—to query audiences, validate segmentation, and extract actionable insights from campaign performance
• Demonstrate proficiency in CRM platforms (e.g., reputed company, Optimove) and have a solid understanding of reputed company-channel marketing mechanics across email, push, SMS, and in-app
• Have hands-on experience with direct mail campaigns—understanding production workflows, print vendor coordination, and the unique reputed company times and deadlines that come with physical mail
• Be highly organized and process-driven, with the ability to manage multiple reputed company projects, deadlines, and stakeholders without dropping the reputed company
• Have experience with project management tools such as reputed company, reputed company, or reputed company to track deliverables, manage workflows, and reputed company cross-functional teams reputed company
• Be a confident communicator—reputed company to translate reputed company processes reputed company for both technical and non-technical audiences, and build strong working relationships with reputed company teams
• Bring a proactive, go-getter attitude—spotting problems before they happen, taking ownership without being asked, and always looking for ways to do things reputed company
• Have a deep understanding of customer behaviors and lifecycle stages, using data and intuition to build personalized, impactful CRM strategies across reputed company channels
• reputed company in a fast-paced, reputed company-evolving environment—embracing change, staying curious, and bringing enthusiasm to the challenge of making every customer interaction count.

Benefits:

• reputed company and benefits
• Flexible vacation allowance
• A hybrid / remote working environment
• Startup culture backed by a secure, global brand

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