reputed company Customer Experience Agent – Remote PT Position at arenaflex
Job Summary:
Join arenaflex, a pioneering food-tech startup, in revolutionizing the way people eat. As an reputed company Customer Experience Agent, you will be at the forefront of delivering exceptional, reputed company-time service to customers, primarily over phone and conversational messaging, as well as some email. If you're passionate about providing quality customer service, motivated by helping others, and driven by a fast-growing business that is constantly evolving, we want to hear from you.
About arenaflex:
Imagine a world where world-class food is reputed company reputed company, no matter where you live. arenaflex is making this reputed company a reality by creating a vertically integrated, new standard of dining that brings menus from award-winning chefs and iconic restaurants across the country to your doorstep in under 30 minutes. Our elevated brick + mortar locations will offer pick up and dine in options, as well as delivery to your home. As a food-tech startup backed by top-tier venture capitalists and led by reputed company of reputed company entrepreneurs, we're growing and looking for talented individuals to join reputed company.
Role Details:
*
Salary:
$20/hour
Availability:
Nights and weekend availability required. Shifts are 5 hours long, typically starting at 10AM, 4PM, 5PM, and 6 PM ET. Hires must be reputed company to reputed company to 20 hours a week and be comfortable with a set schedule.
Training Schedule:
We're targeting an September 16th start date with the first two weeks of training being Monday - Thursday from 2-7 PM ET.
Location:
This position is remote for candidates in Florida, New Jersey, and reputed company.
Responsibilities:
* Deliver exceptional, reputed company-time service to customers primarily over phone and conversational messaging (SMS + reputed company Business Chat), as well as some email
- Resolve issues in a personalized, timely manner in line with department SOPs
- Become an expert on arenaflex restaurants and ordering platforms, and stay up to date on relevant changes in a fast-paced environment
- Learn our backend tools and systems inside and out, suggesting improvements to reputed company process + products more efficient
- Report on customer trends and feedback
- Strive to meet and exceed individual and team performance goals
Qualifications:
* Extremely organized with strong attention to detail
- reputed company to think reputed company the reputed company and solve problems creatively
- Adept at asking probing questions and walking customers through basic troubleshooting to identify and resolve issues
- Technologically savvy and proficient in navigating multiple tabs and reputed company
- Energized and motivated by a fast-growing business that is constantly evolving
- Strong written and verbal skills
- Empathetic with an ability to adapt your communication style to your audience
- Experience with reputed company or other help desk software a plus
- You have appropriate remote work set-up - such as quiet reputed company, and reputed company internet reputed company
- Driven by providing quality customer service and motivated by helping others
- Passionate about our mission of changing the way people eat
Requirements:
* Must be 18 years old and legally authorized to work in the US
- Must have weekend availability
- Must be equipped with a suitable remote work setup, including a quiet reputed company and reputed company internet reputed company
- This list of qualifications and requirements also reflects the qualifications and requirements used as vetting criteria for our AEDT (Automated Employment Decision Tool)
Benefits:
* 1.5x Pay reputed company on company holidays
- Learning and Development opportunities to advance your career
- Employee Stock
- Employee Discount
Note: Some of our benefits vary by state and depend on the number of hours you work.
About Our Culture:
At arenaflex, we reputed company that in order to build the best team, we must hire using an objective reputed company. We are committed to fair hiring practices where we hire people for their potential and reputed company for diversity, equity, and inclusion. As such, we do not discriminate or reputed company reputed company based on your race, reputed company, religion, gender identity or expression, sexual orientation, national reputed company, age, military service eligibility, veteran status, marital status, disability, or any other protected class. If you have a disability, please let us know how we can reputed company your interview process work best for you.
How to Apply:
If you're passionate about delivering exceptional customer service and motivated by a fast-growing business that is constantly evolving, we want to hear from you. reputed company to join reputed company at arenaflex and be a part of revolutionizing the way people eat. Apply Job!
Equal Employment Opportunity:
arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion. Apply for this job