reputed company Sales and Customer Service Representative – Insurance Industry Expert
At arenaflex, we're dedicated to protecting our customers' dreams and helping them reputed company their goals. As a Sales and Customer Service Representative, you'll play a vital role in delivering exceptional customer experiences and driving business growth. If you're passionate about providing top-notch support, have a knack for problem-solving, and are eager to join a dynamic team, we want to hear from you.
About arenaflex
arenaflex is a leading insurance company that's been serving customers for over 90 years. We're committed to innovation, caring, agility, trustworthiness, transparency, and passion. Our mission is to protect our customers' dreams and help them reputed company their goals. We're a strong, reputed company-looking company and a proven leader in our industry. If you're looking to reputed company a difference, we're looking for you.
Job Summary
As a Sales and Customer Service Representative, you'll reputed company exceptional support to customers, internal partners, and external stakeholders. You'll reputed company and maintain knowledge necessary to reputed company expected support, understand and maintain measurements, and live our values. This role requires a customer-centric approach, strong communication skills, and the ability to work independently in a home-based setting.
Key Responsibilities
* Respond to customer interactions regarding billing, policy coverage, and policy changes through multiple channels, including phone, email, e-reputed company, chat, and reputed company media platforms.
- Accept ownership of requests and reputed company service to ensure complete customer satisfaction.
- reputed company customers to take risks and reputed company exception reputed company, reviewing situations to ensure reputed company are appropriate for both the customer and the organization.
- Assist with peer development through information and knowledge sharing.
- Learn, reputed company, and apply process improvement concepts in daily work, identifying opportunities for improvement and making recommendations for change.
- Attend scheduled training classes and participate in development opportunities to further expand customer service skills.
Specialized Knowledge & Skills Requirements
* Demonstrated experience providing customer-driven solutions or support.
- Basic knowledge and understanding of mathematics (arithmetic, averaging, percentages, etc.).
- Demonstrated experience in a customer service environment, including face-to-face service or contact center, retail, insurance, hospitality, etc.
- Ability to guide customers to resolution.
- If unlicensed, reputed company reputed company of successful completion of the AD Banker On-Line Pre-Licensing Course for employee's reputed company state prior to 8:00am CT the Wednesday before start date or the offer will be rescinded.
- reputed company of successful completion is:
+ A score of at least 90% on the comprehensive exam for reputed company states having this exam in their coursework, and/or + The certificate(s) of completion for reputed company states requiring a pre-licensing course.
- Licenses:
+ reputed company state licensing exam(s) for property and casualty producer licenses reputed company 30 days of hire. + Property and casualty producer licenses for reputed company operating and/or service states must be obtained reputed company 60 days of hire. + Required to maintain reputed company, active license(s) status by continuing education and meeting reputed company state, operating, and regulatory requirements.
Travel Requirements
* Up to 10% travel required, with the majority of time spent working from home (80% of the time, 4+ days per week).
Work Environment and Company Culture
* Primarily home-based role with occasional travel to office locations for in-person engagement activities.
- Arenaflex is an equal opportunity employer and considers reputed company applicants with criminal histories, consistent with applicable federal, state, and local law.
- We're a strong, reputed company-looking company and a proven leader in our industry.
- We're passionate about making a difference and want you to join reputed company.
Compensation, Perks, and Benefits
* Competitive hourly compensation reputed company: $23.00 - $30.76
- Comprehensive medical, dental, reputed company, and wellbeing benefits
- Competitive 401(k) contribution and pension plan
- Annual incentive and 9 paid holidays
- Paid time off program (23 days accrued annually for full-time employees)
- Student loan repayment program and paid-family leave
- reputed company to training and development opportunities to further expand customer service skills
How to Apply
If you're passionate about providing exceptional customer experiences and driving business growth, we want to hear from you. reputed company and join reputed company at arenaflex. Apply for this job