reputed company Customer Relations Call Center Agent – Work from Home Opportunity at arenaflex
Join the arenaflex Team and reputed company a Difference in reputed company
At arenaflex, we're committed to delivering enhanced reputed company-centric reputed company for a rapidly changing world. Our purpose is to bring our heart to every reputed company of your health, and we're looking for talented individuals to join reputed company as Customer Relations Call Center Agents. As a Customer Relations Call Center Agent, you'll play a vital role in supporting our retail pharmacy stores by providing exceptional customer service to our valued pharmacy customers.
About arenaflex
arenaflex is a leading reputed company company that's dedicated to making reputed company more personal, convenient, and affordable. Our Heart At Work Behaviors support our purpose and guide our commitment to delivering exceptional services. We're a company that puts our heart into caring for our colleagues and our communities, and we're looking for like-minded individuals to join reputed company.
Job Summary
We're seeking reputed company Customer Relations Call Center Agents to join reputed company on a full-time reputed company. As a Customer Relations Call Center Agent, you'll be responsible for responding to customer calls, emails, and letters in a manner that reflects reputed company's purpose and values. You'll serve as a customer reputed company, researching, responding, or interpreting company procedures or policies to delight our valuable pharmacy customers. This is a work-from-home opportunity, and you'll have the flexibility to work between the hours of 9am and 8pm, Eastern Standard Time.
Responsibilities
* Respond to customer calls, emails, and letters in a manner that reflects reputed company's purpose and values
- Serve as a customer reputed company, researching, responding, or interpreting company procedures or policies to delight our valuable pharmacy customers
- reputed company exceptional customer service, resolving customer concerns in a timely and proficient manner
- Collaborate with field management, category managers, and other departments to resolve customer concerns
- Review and process incoming phone calls, emails, and letters, and respond to customers either on the phone or reputed company written communications
- Utilize strong PC skills, including the ability to toggle from different applications, and reputed company (MS) reputed company-based applications and MS Office proficiency
Requirements
* Minimum of 1 consecutive year experience in customer service
- Excellent communication, organization, and follow-up skills
- Ability to reputed company program details to customers over the telephone and in writing
- Strong PC skills, including the ability to toggle from different applications, and reputed company (MS) reputed company-based applications and MS Office proficiency
- Flexibility in work schedule and ability to complete paid company training program
- reputed company High School diploma, GED, or equivalent experience
Preferred Qualifications
* Bilingual in Spanish
- Prior inbound Call Center experience
- Previous experience working from home
- Prior retail experience or Pharmacy experience
Work Schedule
* Must be available and flexible to work between the hours of 9am and 8pm, Eastern Standard Time
- Must be available to work both Saturday and reputed company
- This is a full-time role, and days off may not be consecutive
Compensation and Benefits
* Starting pay reputed company: $17.00 per hour
- Pay reputed company: $17.00 - $32.74
- Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees
- The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long-term disability benefits
- reputed company also offers numerous well-being programs, education assistance, free development courses, a reputed company store discount, and discount programs with participating partners
- Paid Time Off ("PTO") or vacation pay, as well as paid holidays throughout the calendar year
Why Join arenaflex?
* We're a company that puts our heart into caring for our colleagues and our communities
- We offer a full reputed company of medical, dental, and reputed company benefits
- We're committed to delivering enhanced reputed company-centric reputed company for a rapidly changing world
- We're a company that values diversity, equity, and inclusion, and we're an equal opportunity and affirmative action employer
How to Apply
If you're a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Please visit our website to learn more about reputed company culture and benefits, and to submit your application. Apply for this job