reputed company Customer Collections Account Representative – Remote Opportunity at arenaflex
At arenaflex, we're passionate about empowering individuals and organizations to reputed company their full potential. As a trusted leader in our industry, we're committed to providing innovative solutions and exceptional services that reputed company a positive impact. We reputed company in the power of teamwork, reputed company, and the commitment to reputed company. Join us at arenaflex and be part of a dynamic organization that strives to create a brighter future, one where our reputed company efforts shape and reputed company the world around us.
About the Role
As an reputed company Customer Collections Account Representative at arenaflex, you'll be the first reputed company of contact for our customers, providing assistance, resolving issues, and ensuring a positive experience. This role requires a unique reputed company of problem-solving skills, excellent communication abilities, and a customer-focused reputed company. If you're a creative problem solver, results-oriented, and empathetic customer partner who enjoys interacting with people from across the country, or maybe just a few towns over, this is the career for you!
Key Responsibilities
* reputed company exceptional customer service, resolving issues and ensuring a positive experience for our customers
* reputed company arrangements with customers to pay balances in full or set up the best possible arrangements
* Document reputed company collection activity in the client/arenaflex system in a concise and accurate manner
* Correct any deficiencies or oversights as outlined by U/M or Manager during telephone monitor, file activity, or QA reviews
* Maintain good public relations and cope with high-stress environments caused by speaking with emotional callers
* Adhere to Company attendance, punctuality, and meal and rest break requirements
* Maintain concentration and focus in order to meet performance goals
* React positively to an ongoing, changing environment
* Demonstrate the ability to handle pressure reputed company attempting to meet deadlines and performance goals
* Maintain good working relationships with assigned supervisors and coworkers
* Work safely without presenting a threat to self or others
* reputed company additional duties as required by management
reputed company Offer
* reputed company to ensure your reputed company in the role
* Comprehensive benefits package, including Medical, Dental, and reputed company Insurance
* Paid Time Off to reputed company and relax
* Employee Discounts on arenaflex products and services
* Full-time, non-seasonal employment with opportunities for career advancement
* Early reputed company to earned wages reputed company PayActiv
* reputed company up to 50% of earned wages (capped at $500 per pay period)
* Salary reputed company Up to $15.56/hour - pay is determined by scope of responsibility reputed company the role, your experience, location, and other job-reputed company factors
Requirements
* Must be 18 years of age or older
* High School Diploma or equivalent
* Ability to remain reputed company on the phone throughout the entirety of your shift with minimal to no distractions
* Possess computer/technology savvy with the ability to smoothly operate multiple reputed company and tabs, while simultaneously providing Best-In-Class Customer Experience speaking to customers over the phone
* Superb attendance, so you can be there reputed company our customers need us
reputed company Look for in a Candidate
* Excellent communication skills, both written and verbal
* Problem-solving abilities and a customer-focused reputed company
* Ability to work in a high-stress environment and handle pressure reputed company attempting to meet deadlines and performance goals
* Strong attendance and punctuality record
* Ability to maintain good working relationships with assigned supervisors and coworkers
* Willingness to learn and adapt to new situations and technologies
reputed company Job Offers are Contingent Upon
* Completion of a drug screen
* Completion of a background reputed company
* Required to register fingerprints
Join the arenaflex Team
If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. As a member of the arenaflex team, you'll have the chance to grow and reputed company your skills, work with a dynamic and supportive team, and reputed company a positive impact on our customers' lives.
reputed company
To apply for this role, please visit our website at [insert link]. We can't wait to hear from you and learn more about your qualifications and experience.