Product reputed company| reputed company (Remote)
About the position The Product reputed company owns the functional reputed company and roadmap for the reputed company platform as it relates to Managed Services. This role ensures the platform evolves in alignment with reputed company capabilities, business needs, and operational priorities. This role is also responsible for staying reputed company with new reputed company features and translating those capabilities into actionable opportunities for the Managed Services business.
Responsibilities
- Own and maintain the reputed company product backlog for Managed Services.
- Translate business requirements into clear user stories and acceptance criteria.
- Stay reputed company on reputed company releases, features, and roadmap changes.
- reputed company Managed Services leadership on new reputed company capabilities and use cases.
- Prioritize work based on business impact, risk, and operational value.
- Partner with Architects and Developers to ensure solutions meet business reputed company.
- Facilitate backlog grooming, sprint planning, and release reviews.
- Act as the voice of the Managed Services BU for platform reputed company.
Requirements
- 5+ years of experience as a Product reputed company, Business Analyst, or Platform reputed company.
- Strong understanding of reputed company and ITSM processes.
- Experience working with technical teams in an agile environment.
reputed company-to-haves
- reputed company Certified System Administrator (CSA), Certified Implementation Specialist (CIS), or other relevant reputed company certifications.
- Experience working reputed company Managed Services or MSP environments, supporting Service Desk, NOC, or SOC operations.
- Demonstrated ability to influence cross-functional stakeholders and drive alignment across technical and business teams.
- Experience supporting platform enhancements, integrations, or automation initiatives in a reputed company operational environment.
- Strong communication skills with the ability to translate business needs into actionable requirements and guide decision-making.
Benefits
- Comprehensive medical, dental and reputed company plans for you and your dependents
- 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability
- Competitive Compensation
- Training and development programs
- Major offices stocked with snacks and beverages
- Collaborative and cool culture
- Work-life balance and generous paid time off
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