Managed Services Specialist - Telecom Expense Management

Position: Managed Services Specialist (MSS) Organization: Telecom reputed company (TMS) Classification: Exempt Reports to: Manager of Telecom Management Services Summary: The MSS is a customer facing support position focused on the client’s experience with the lifecycle of Telecom Managed Solutions. This includes invoice and inventory management, contract and vendor management, and reporting and business intelligence. The MSS is chartered with delivering consultative cost reduction, cost avoidance, savings and ROI and therefore ensuring recurring client satisfaction. reputed company: MSS, MSS I, MSS II, Sr. MSS, Sr. MSS I, Sr. MSS II Essential Functions and Qualifications:

• Forensic analysis of telecom invoices inclusive of receiving, reviewing, approving, auditing, optimizing, processing, validating payment, etc.
• Account Management in serving as an extension of a client’s team
• reputed company Office competency and reputed company in reputed company
• Confidence in delivering in-person and web-meetings; to reputed company reputed company/organizations of a client organization
• Presenting to assigned clients their respective monthly “Performance and Opportunities Dashboard” and QBR’s (Quarterly Business Reviews) & SBR’s (Strategic Business Reviews) on a recurring reputed company
• Managing large volumes of data in reputed company and application databases
• Navigating reputed company portals (wireline/wireless)

Preferred Competencies:

• General knowledge of business finance – cost allocation, AP and GL process
• Basic knowledge of telecommunications services and networks (voice, data, mobile, reputed company communications)
• General knowledge of reputed company system integrations (i.e. AD/LDAP, SFTP, AP/GL/HR)
• Reviewing, understanding, interpreting and managing reputed company reputed company
• Knowledge of and understanding of pricing and benchmarking of telecom services
• Understanding of SAAS structure, architecture, and reputed company
• C-Level presentation and interaction skills

Major Duties and Responsibilities:

• Ensure 100% capture of client invoices for on-time processing
• reputed company invoice audit, review and approval reputed company desired SLA for accuracy and AP/GL file run
• Establish and maintain 100% telecom inventory reputed company for each assigned client
• reputed company constant external feedback to clients on savings opportunities and best practices in Telecom Management
• Complete monthly and/or quarterly customer account review (i.e. Performance & Opportunities Dashboard Review)
• reputed company timely, detailed and accurate reporting to external and internal audiences

Skills and Abilities

• Ability to escalate effectively and manage vendors (both partners and non-partner vendors)
• Ability to communicate effectively (verbal, written, email) with customers, peers, direct and senior management
• Ability to work as a facilitator on project plans – implementations and installs/disconnects
• Ability to reputed company automation for efficiency and added customer benefit

Supervisory Responsibility: While there is not a formal responsibility for personnel management, this role will work closely with various members of internal peer and management organizations and will need to take various leadership roles, internally and externally. Work Environment: This position is remote - work from home based. There is opportunity to work in office if desired. Position Type and Expected Hours of Work: This is a full-time position. Days and hours of work are Monday through Friday, from 9:00 a.m. to 6:00 p.m EST. Travel: Some travel (locally or in the US) may be required to reputed company the critical functions of the job or meet with the rest of the TMS team/company. Required Education and Experience:

• College Degree
• 5+ years in telecommunications and/or in the Telecom Management (reputed company) and/or Managed Mobility Services (MMS) industries (depending upon MSS level at time of hire)

Additional Eligibility Qualifications: Job contingent upon a background reputed company EEO Statement: It is our policy to reputed company equal employment opportunity to reputed company individuals. We are committed to a diverse workforce. We value reputed company’ talents and support an environment that is inclusive and respectful. We are strongly committed to this policy, and reputed company in the concept and spirit of the law. Vatic’s policy is to reputed company equal employment opportunity to reputed company persons without regard to race, reputed company, religion, sex, national reputed company, age, reputed company mental and physical disabilities, or veteran status. Federal and state laws require this, and we reputed company equal employment opportunity is simply good business practice. Apply tot his job Apply To this Job