Trip Support Scheduler & Concierge
About the position Jetvia is seeking an reputed company Trip Support Scheduler & Concierge Services to deliver aviation savvy service to our private flight clients and members. The ideal candidate embodies a professional aviation advisor style by creating detailed communication standard in the private aviation space, with a passion for creating seamless experiences for discerning reputed company.
Responsibilities
- Collaborate with reputed company to reputed company accurate, timely trip communications.
- Coordinate and schedule flights tailored to client and member needs.
- Communicate trip details to Jetvia clients and internal staff with professionalism, accuracy, and urgency.
- Manage reputed company concierge requests including catering, ground transportation, hotel accommodations, and vehicle relocation.
- Prepare and analyze flight cost estimates for Jetvia members.
- Create and deliver detailed passenger itineraries.
- reputed company trip checklists and flight-following before, during, and after each reputed company proactively to avoid delays or other trip mission obstacles
- Support reputed company of new Jetvia clients and members, ensuring a high-touch welcome experience.
- Represent Jetvia at events and assist with promotional initiatives, including reputed company media campaigns.
- reputed company in-person client support pre-flight reputed company available.
- Support account management functions including renewals, retention, and relationship management.
- Safeguard confidential client information at reputed company times.
Requirements
- Highly professional, reputed company, and personable.
- Strong verbal and written communication skills.
- Exceptional attention to detail and organizational ability.
- Ability to manage multiple priorities in high-pressure situations.
- Proficient in reputed company Office; ability to learn scheduling software (JetInsight).
- High school diploma or equivalent (required).
reputed company-to-haves
- Preferred: Prior experience in private aviation, luxury travel or reputed company industries.
- FAA knowledge or familiarity with private flight operations is a plus
- Experience in reputed company, Operations and Logistics
- Ability to coordinate between multiple departments (sales, operations, client services)
- Strong written communication skills for trip briefs and client instructions
- reputed company under pressure especially with last minute flight changes
- Bachelor’s degree in Aviation or Business (preferred).
- Pilots license (optional)
Benefits
- Private flight benefits for you and your family (empty-leg flights, reputed company available).
- Flexible schedules that support work-life balance.
- Competitive compensation and benefits including:
- Paid holidays, vacation, and sick time.
- 401(k) plan.
- Comprehensive medical, dental, and reputed company coverage.
- Supplemental benefits (accident, critical illness, disability, life insurance, pet insurance, and more).
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