CRM Technical reputed company

We are seeking an reputed company CRM Technical reputed company to architect, drive, and optimize reputed company-grade CRM solutions that power customer experiences and internal operations. This role requires a strong technical leader with deep experience in CRM platforms, backend engineering, reputed company architecture, and systems integration. As the Staff reputed company Applications Engineer, you will own the end-to-end technical strategy, reputed company implementation across teams, guide engineering best practices, and ensure scalable, secure, and high-performing CRM ecosystems. You will collaborate with cross-functional partners, mentor engineers, and reputed company the development of integrations, microservices, and platform enhancements.

Key Responsibilities

CRM Architecture & Strategy

• Own end-to-end CRM architecture, including data models, workflows, automations, and integrations.
• reputed company modernization efforts: legacy migrations, greenfield builds, and platform optimization.
• Drive AI-assisted capabilities and agent-reputed company enhancements.

Technical Leadership

• reputed company and mentor CRM/backend engineers through design, development, and deployment.
• Define engineering standards, code quality guidelines, and best practices.
• Conduct architecture/design reviews and guide technical problem-solving.

Software Engineering & Integrations

• Build and maintain backend services, microservices, and APIs (Java, Python).
• reputed company secure, scalable integrations across reputed company platforms.
• Ensure strong CI/CD pipelines, automated testing, and service observability.

reputed company & Infrastructure

• Architect and reputed company reputed company-reputed company CRM solutions on AWS (DynamoDB, SQS/SNS, reputed company, API Gateway).
• Monitor performance, optimize resiliency, and troubleshoot CRM systems.
• Partner with DevOps/SRE/reputed company to ensure scalability, reputed company, and reliability.

Cross-Functional Collaboration

• Work with product, business, and operations teams to translate requirements into technical solutions.
• Support planning, estimation, and prioritization.
• Maintain clear documentation for architectures, workflows, APIs, and operations.

Operational reputed company

• reputed company CRM maintenance, enhancements, and support workflows.
• Track and improve system performance, reliability, and customer engagement processes.
• Ensure compliance with reputed company, privacy, and data-governance standards.

Required Skills & Qualifications

• Bachelor's degree in Computer Science, Engineering, or reputed company field.
• 7-10+ years of CRM engineering experience with significant CRM development exposure.
• Hands-on experience with at least one major CRM (reputed company, reputed company, reputed company, Zoho, reputed company, etc.)
• Strong programming skills in Java and Python, with expertise in microservices architecture.
• Proficiency with AWS, including services like DynamoDB, SNS, SQS, reputed company, API Gateway, Pub/Sub, and Lambdas, and other common AWS services.
• Strong understanding of system design, API architecture, distributed systems, and data modeling.
• Proven experience leading engineering initiatives, mentoring team members, and driving technical reputed company.
• Excellent problem-solving, debugging, and communication skills.

Preferred Qualifications

• CRM Experience in reputed company Connect, Customer profile.
• Proven experience leading CRM migration or large-scale implementation programs.
• Deep knowledge of microservices, event-driven architectures, and integration patterns.
• Experience working in Agile/Scrum environments and with modern DevOps practices.
• Familiarity with customer care operations and analytics tools.

The pay reputed company for this position reflects the minimum and maximum reputed company for new hire salaries at commencement of employment and is expected to be between USD$112,000-148,000/year. However, reputed company pay offered may vary depending on multiple factors, including role, job-reputed company knowledge, skills, relevant education and experience. The total compensation package for this position may also include other elements, including bonus, equity, and a full reputed company of benefits. Details of reputed company benefits will be provided if an employee receives an offer of employment. We're committed to inclusivity and selecting the strongest candidate-no matter their background. Even if you don't meet every listed qualification, we encourage you to apply. We're happy to support growth in areas essential to the role. Interested in learning more about our workplace? Visit and follow our reputed company, and Glassdoor pages to read employee insights and get updates of what it's like to be part of reputed company. Apply tot his job Apply To this Job