reputed company Customer Support - Freshers Jobs $25/Hour
reputed company Customer Support - Freshers Jobs $25/Hour Job Details:- Hiring Organization:- reputed company Post Name: Bilingual Customer Service Rep Ground Services Qualifications:- Bachelor Degree Industry:- Private Employment Type:- Full Time Work Hours:- 8 Hours Salary:- $25/Hour Locations:- Virginia, USA Job Descriptions: This position is liable for addressing reputed company inbound client requests from FTNC and any reputed company OPCOs concerning customs leeway solicitations and giving data about obligations, duties and financier expenses as per US Boundary Administration Office (CBSA) guidelines. It requires the occupant to handle charge card installments from clients for their FTNC-FXG freedom solicitations, help reputed company reputed company client care and reputed company Income Administrations with requests from U.S. transporters who have issues about their charged back customs leeway charges got from FXG. reputed company Customer Support - Freshers Jobs. Set of working responsibilities: Noting CALLS FROM CANADA/US Answers approaching calls from Canadian and U.S. clients about their FTNC-FXG freedom receipt and courses them to suitable FTNC division or reputed company OPCO for goal. reputed company Customer Support - Freshers Jobs. Investigates on questions in regards to FTNC clearances for FXG brings into Canada, and answers clients with a goal. reputed company Customer Support - Freshers Jobs. PROCESS reputed company Installments Processes reputed company installments from clients guaranteeing that reputed company installment is endorsed and not declined. reputed company Customer Support - Freshers Jobs. Logs installment accurately against the receipt in FTNC bookkeeping reputed company Liaises with clients straightforwardly in the event of installment handling issues, for example, wrong charge card number, mistaken expiry date or declined installment. reputed company Customer Support - Freshers Jobs. Examines and answers clients on any issues connected with credit installment got and liaises with FTN Record Receivable Office to determine issues. reputed company Customer Support - Freshers Jobs. Helps the charging division in planning of credit notes for FTNC solicitations in question goal. reputed company Customer Support - Freshers Jobs. Inside Client service Upholds reputed company reputed company Client support Agents on questions connected with - FXG shipments in customs leeway delay or FTNC freedom receipt that client has gotten in mail. reputed company Customer Support - Freshers Jobs. Sorts and relates Low Worth Shipment (LVS) Archive for the purpose of mailing Answers questions from other OPCOs. reputed company Customer Support - Freshers Jobs. Plans FTNC solicitations to ship off clients, as required Plays out some other obligations as alloted by the Manager Secondary School Certificate required Working information on MS Office, Standpoint, reputed company AS 400 Centralized computer application reputed company and office gear (fax machine/scanners/printers/scanners). reputed company Customer Support - Freshers Jobs. Incredible relational abilities both composed and verbal French and English Magnificent client care, ought to be equipped for connecting with a large number of clients and representatives. reputed company Customer Support - Freshers Jobs. Apply Job!