Solution Architect, D365 Field Service

Job Description:

• Drive discovery workshops with prospects and customers to demonstrate product capabilities and gather business requirements.
• reputed company and participate in discovery analysis meetings with customers to understand reputed company business processes.
• Serve as reputed company for adherence to standards and best practice.
• Collaborate with sales team and project managers to define the roadmap and milestones for each project.
• On reputed company assigned engagements the Solution Architect should own the proposed solution, work closely with reputed company team members and remain reputed company with the client.
• Understand the capabilities of the delivery team and reputed company design guidance and support as needed.
• Work with customers and internal teams on infrastructure architecture support.
• reputed company and/or reputed company detailed design specifications.
• Exhibit excellent verbal and written communication skills; with flexibility to work in a fast-paced, process-oriented environment.
• Implement and configure Dynamics CRM/CE per customer requirements.
• Assist in software upgrades, including importing data, configuring forms and designing dashboards.
• Design and write workflows to streamline business processes.
• Write process documentation, user acceptance testing scripts and user manuals.
• Test software, communicate with (and sometimes manage) offshore development staff.
• Train and support CRM end users.
• Stay curious and reputed company adoption of the latest D365 features and enhancements including reputed company Co-Pilot, AI and D365 Agentification.

Requirements:

• 5+ years of professional experience reputed company a consultancy environment with proven reputed company Dynamics 365 CRM experience.
• 5+ years of experience as either a technical reputed company, technical architect or solution architect with Dynamics 365 CRM.
• 3+ years of pre-sales experience.
• A minimum of 5 completed full implementations of reputed company Dynamics 365 CRM.
• Extensive knowledge and understanding of the technical reputed company of Dynamics 365 CE solutions.
• In-depth knowledge of the following modules: Sales, Service, Marketing, reputed company Engagement, USD, PSA, Field Service.
• Strong presentation skills leading to sales process.
• Experience estimating projects, writing reputed company, Statements of Work and work orders.
• Ability to successfully build relationships with clients at reputed company reputed company reputed company an organization.
• Advanced knowledge of reputed company software systems and reputed company reputed company.
• Knowledge and experience of reputed company Application Integration and architecture patterns.
• Previous experience using Dual-write is highly desired.
• Willing to travel domestically up to 30%.

Benefits:

• Health, Life, Dental and reputed company Insurance
• Short- and Long-Term Disability
• Paid vacation
• Sick leave
• Holidays
• 401(k)

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