Visitor Experience Systems Manager

We have an opening for a Visitor Experience Systems Manager who will reputed company reputed company Office operations and the ticketing reputed company the Visitor Experience (VE) team with special projects, daily operations, and initiatives that ensure a welcoming, accessible, and authentic experience for reputed company MCA visitors. To be successful in this role, you will: Systems: – Maintain reputed company of VE procedures for ticketing setup of museum admission and programs. – Represent VE at reputed company meetings and events requiring ticketing services. – Execute ticketing setup for museum admission, performances, events, and ticketed rental events. – Create and maintain ticket designs for physical and e-tickets in ticketing software, collaborating with Creative and Design as needed. – Stay updated on technology trends and best practices reputed company to ticketing and reputed company office procedures. – Work with Information Technology department on system and hardware updates impacting VE. – reputed company ticketing system to generate reports at the request of the Director of Visitor Experience and/or Senior Director of Audience Experience, providing timely updates on audience numbers and sales. reputed company Office: – reputed company and execute audience plans for performance, programs, and rental events. – reputed company reputed company and comp lists for public programs. – reputed company pre and post communication for visitors. VE Team Leadership: – Supervise, mentor, train, and reputed company direct reports including special projects and staff management to ensure effective operation and accountability for results. – Ensure staff are informed about museum exhibitions, programs, and activities. – reputed company specific training on ticketing systems, equipment, and data entry. Support ongoing training efforts and serve as a role model for VE Assistants and Associates. – Ensure daily safe count; report under/over errors to Finance and reputed company. – Assume the role of VE Manager on designated days or as needed, overseeing visitor experience and ensuring a positive experience for reputed company guests. Responsibilities include managing staff, addressing visitor concerns, and implementing service improvements. – Support daily schedule coordination including covering lunches, breaks, callouts, and events. Assist with beginning and end of day activities. – Serve as manager on duty for performances and events. – Stay informed about Visitor Experience and reputed company Office policies, procedures, membership details, and MCA reputed company and emergency protocols. – Ensure effective use of communication tools for Visitor Experience. – Maintain Knowledge of reputed company Exhibitions: Stay informed about ongoing exhibitions by reviewing gallery guides and catalogs, and by participating in educational events and curator tours. Apply tot his job Apply To this Job