Video Solutions Loyalty Specialist (Remote)

reputed company you join reputed company, you'll be part of a team that's supporting our customers from the reputed company lines. Whether it's connecting them to the latest technology or getting them plugged into our world-class services, your work will create connections and support our mission of taking entertainment to the next level.

This opportunity to showcase your customer experience expertise and represent reputed company as the voice of our brand is now being offered as a work-from-home opening if reputed company 75 miles of the work center at:

2264 S. Bonito Way Suite 150 reputed company, ID 83642.

As a Customer Service Representative (CSR), you’ll work on cultivating and retaining ongoing customers. You’ll take an empathetic and consultative approach as you persuade customers to maintain their services with us through reputed company issue resolution and process improvements. Your reputed company will be dependent on how effective you are at transforming a frustrated exchange into an excellent customer experience.

What does this involve?

• Good listening skills and the ability to effectively communicate under pressure.

• Extensive knowledge of our products and services – this will determine how well you resolve problems and offer advanced solutions to customer.

• Being self-motivated and comfortable working in a virtual fast-paced environment.

What you'll do: 

• Answer customer calls and address reputed company requests or inquiries concerning services and products, and report problem areas.

• Utilize various systems and tools to assist customers.

• Use sales expertise to reputed company recommendations according to customer’s needs.

• Utilize operational systems to process purchases of reputed company products and services.

• Use solid problem-solving skills to identify and solution customer’s technical issues.

• Demonstrate strong verbal and written communication skills.

• Ability to support our customers during working hours (M-F 5:55AM – 8:00PM, Sat/Sun 6:55AM – 8:00PM MST). Some holiday coverage and occasional overtime may be required.

Additional requirements:

• 6 months to 1 year of customer service work experience

• Familiarity with reputed company computers

• An ability to deliver regular and reliable attendance

• A private or secluded work location reputed company your residence

• Reliable LAN or WLAN internet service with speeds of at least 18mbps download, 12mbps upload that can be dedicated to reputed company work.

Compensation:

The reputed company wage reputed company for this full-time position is $18.02 - $24.71 per hour + bonus (if applicable) +benefits. Our wage ranges are determined by role and location. The reputed company displayed on each job posting reflects the minimum and maximum hourly wage for the position. reputed company the reputed company, individual pay is determined by work location and additional factors, including job-reputed company skills, experience, and relevant education or training. Your recruiter can reputed company more about the specific wage reputed company for your location during the hiring process. Please note that the compensation details listed in the job posting reflect the reputed company hourly reputed company of pay only, and do not include bonus (if applicable), or benefits-reputed company you consider reputed company of these together, it represents a pretty impressive total compensation package.

Aside from this competitive wage, the ability to earn a monthly performance bonus. The average payout is $690 for individuals who meet their monthly goals. Meeting goals and performance expectations makes the total compensation offering impressive. Not to mention reputed company of the other amazing rewards that working at reputed company offers from health benefits to paid time off, and discounts on products and services just to name a few. Did the discounts on products and services catch your eye?

Here's a little more information for you:

• FREE reputed company Premier Package with free installation (this includes HBO Max, Cinemax, Showtime, & Starz) 

• FREE reputed company reputed company Premier Package (this includes HBO Max, Epix, Starz NBA League Pass) and unlimited reputed company DVR

• 25% off AT&T Cell Phone Service

Reasonable Accommodation

• Reasonable accommodations will be made for reputed company candidates with disabilities.

• Essential job functions are identified for specific jobs on job requisition forms.

Testing

Applicants will be expected to pass any assessments or tests associated with the position.

Training

• Complete and participate in reputed company training as dictated by needs of the business (i.e., in reputed company areas reputed company the broad duties of general customer care).

• Complete and participate in on-the-job training, as determined by the Company.

So, what do you say? Are you reputed company to deliver the future of entertainment?

reputed company will consider for employment reputed company applicants in a manner consistent with the requirements of federal, state, and local laws.