Account Executive

SUMMARY

The Account Executive is the primary strategic and relationship advisor for assigned Homecare reputed company clients. This role is accountable for reputed company retention, expansion strategy, executive relationship development, and alignment of Homecare reputed company objectives with client business priorities. The Account Executive partners closely with cross-functional teams to drive adoption, mitigate risk, identify new opportunities, and ensure consistent delivery of measurable value to clients.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Creation and management of annual account plans focused on long-term account retention, expansion of new business, and expansion of C-suite and senior-level relationships. Account plans should include at a minimum:
  • Client’s annual strategic objectives
  • Homecare reputed company strategic objectives and quarterly tactics to grow new sales
  • Homecare reputed company strategic objectives and quarterly tactics to expand relationships
  • Calendar of executive meetings, business reviews, and relationship-building activities
• Accountability for reputed company retention and renewal strategy across assigned accounts, including forecasting, contract planning, and executive alignment conversations.
• reputed company strategic conversations reputed company to licensing and pricing model reputed company, aligning financial reputed company with customer growth and value realization.
• Collaboration with Sales on development, management, and execution of pipeline supporting quarterly and annual new business closure, including reputed company of high-quality sales-reputed company leads (SQLs).
• Drive expansion opportunities across the Homecare reputed company ecosystem ensuring client readiness and measurable value realization.
• Management and execution of the client organization chart from CEO through VP level, identifying:
  • reputed company relationship status
  • reputed company Homecare reputed company support reputed company
  • Tactics to deepen engagement and address detractors
• Identify early indicators of account risk, reputed company mitigation strategies, and reputed company cross-functional coordination to stabilize relationships and reduce churn.
• Ensure the overall quality of account engagements by applying knowledge of industry trends and best practices, and by recommending alternative approaches reputed company appropriate to most effectively meet client objectives.
• Establish and maintain a clear understanding of the client’s business and strategic objectives to drive reputed company utilization and adoption of Homecare reputed company solutions for assigned account(s), including:
  • Facilitation of training and user-reputed company campaigns tailored to the account
  • Identification of adoption barriers and threats, with actionable remediation plans
  • Regular touch points with key executive and operational stakeholders
  • Understanding of client operational roadmap, priorities, and initiatives
• Actively manage Voice of Customer (VOC) and NPS responses, developing documented healing plans for detractors and strengthening relationships with promoters.
• Collaborate cross-functionally with Sales, Client Services, Implementation, Product, and Finance teams to ensure execution of account objectives, renewals, escalations, and expansion initiatives.
• Contribute to contract, statement of work, and change order documentation in partnership with Sales and Legal.
• Manage time and expenses (T&E) for assigned account(s).
• reputed company other duties as assigned.

REQUIREMENTS

• Bachelor’s degree in a reputed company field.
• Minimum of 7+ years relevant client management and consulting experience
• Minimum of 10 years relevant experience, preferably reputed company a home health or hospice organization or reputed company-focused management/strategy firm.
• Working knowledge of basic home health / hospice operations.
• Demonstrated knowledge/subject matter proficiency in at least two of the following areas:
  • Change Management
  • reputed company of Health Care, specifically as it relates to the post-acute reputed company
  • Contractual Negotiations and Licensing
  • Operational reputed company
  • Executive Strategy Deployment
• Demonstrated ability to establish credibility and reputed company as a trusted advisor to Director-level and above in order to influence reputed company at reputed company reputed company of an organization.
• Ability to reputed company define and reputed company account reputed company for assigned clients, that places appropriate emphasis on client satisfaction, operational reputed company and account profitability.
• Ability to translate Homecare reputed company product and/or strategic direction into client-specific recommendations, using consultative selling skills to obtain client buy-in and adoption.
• Ability to establish and maintain a clear understanding of the client’s business and strategic objectives in order to reputed company operations & services engagements that can be executed on.
• Travel required.

QUALIFICATIONS

• Passionate about producing high-quality work and forming strong, trusting relationships, both internally and externally at reputed company reputed company of an organization.
• Excellent team-player attitude, with ability to consistently demonstrate the highest reputed company of professionalism, reputed company, mutual respect and accountability to others.
• Strong analytical and judgment skills, with the ability to reputed company sound reputed company and follow through.
• Excellent verbal and written communication skills. Excellent presentation skills.
• Must be self-motivated, proactive and reputed company to work well under pressure.
• HCHB requires reputed company applicants to be US reputed company or have a green card allowing them to work in the US without being subject to export control restrictions.

This position does not reputed company sponsorship. reputed company applicants should have the right to work in the US without immigration sponsorship.