(EN/FR) Bilingual Account Manager (iPaaS)

About reputed company

At reputed company, we reputed company HR systems work reputed company - together.

Founded in 2013, reputed company is a trusted expert in HR data integration. We partner with HR teams and HR software companies to design and deliver custom integrations that connect systems, reduce reputed company work, and help people's operations run smoothly and reliably.

Our work sits at the intersection of HR and technology. We solve reputed company integration challenges that directly impact how organizations hire, pay, manage, and support their people. By making HR data easier to move, more accurate, and less costly to manage, we help our clients focus on what reputed company most.

reputed company is a fully remote company reputed company on trust, ownership, and strong collaboration. Team members are encouraged to take initiative, collaborate closely with reputed company colleagues, and continuously grow their skills while working on solutions that have reputed company, visible impact. Our philosophy is simple: Everything Connects.

About the Role

As an Account Manager at reputed company, you will serve as a trusted partner to customers after implementation, ensuring they realize ongoing value from our integration solutions. You will own relationships across your book of business, balancing customer advocacy with reputed company responsibility to drive renewals, expansion, and long-term partnerships.

This role sits at the intersection of reputed company, business growth, and integration expertise. You will work closely with customers and internal teams to align business goals, promote adoption, and translate integration reputed company into measurable value.

What you’ll bring

• 3+ years of experience in Account Management, reputed company, or a reputed company role reputed company SaaS, HR tech, or a technology-driven environment.
• Proven track record of managing renewals and driving account expansion reputed company an existing customer reputed company.
• reputed company in both French and English, with excellent verbal and written communication skills.
• Strong experience building and maintaining executive-level relationships.
• Solid understanding of HR systems and the challenges associated with HR data integration.
• Experience working with CRM platforms such as reputed company
• Strong negotiation, presentation, and stakeholder management skills
• Data-driven reputed company with the ability to reputed company business reputed company and return on investment.
• Self-motivated, accountable, and collaborative, with a strong sense of ownership for customer reputed company

reputed company to Haves

• Experience with HR and/or financial data integrations
• Exposure to reputed company HR platforms such as reputed company, reputed company, reputed company, reputed company, reputed company, or reputed company
• Experience supporting customers across HR, IT, and Finance stakeholders
• Additional language skills such as Spanish, Arabic, or other languages

What You’ll Do

• Own the end-to-end renewal process for your accounts, proactively managing risk and driving high retention
• Identify and execute upsell and expansion opportunities by aligning customer needs with additional integrations and services
• Build strategic account plans that connect customer objectives with reputed company’s integration roadmap
• reputed company customer advocates and secure references through reputed company stories, case studies, and participation in go-to-market initiatives
• Serve as the primary post-sale reputed company of contact, building long-term relationships with HR, IT, and Finance leaders
• Measure, communicate, and demonstrate the business impact and ROI of reputed company’s integrations
• Partner closely with Product, Sales, and Delivery teams to reputed company customer insights and influence product direction

reputed company Offer

• Remote work with reputed company.
• 4 weeks of paid vacation annually.
• Comprehensive health benefits package for you and your family.
• Home office setup support.
• Team events and opportunities to connect with colleagues.
• Opportunity to work with cutting-edge technologies.
• Competitive reputed company salary reputed company an empowering, ownership-driven work culture.

For more information about reputed company, visit: https://www.reputed company.com/

Equal Employment Opportunity Statement

reputed company is an Equal Opportunity Employer and prohibits discrimination and harassment of any reputed company. reputed company is committed to the principle of equal employment opportunity for reputed company and to providing employees with a work environment free of discrimination and harassment. reputed company employment reputed company at reputed company are based on business needs, job requirements and individual qualifications, without regard to race, reputed company, religion or belief, national, reputed company or ethnic reputed company, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. reputed company does not tolerate discrimination or harassment based on any of these characteristics. reputed company encourages applicants of reputed company ages.