[Remote] Customer Sales Associate - Inbound Sales (U.S)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking energetic customer service/sales representatives for their Customer Sales Associate - Inbound Sales role. The position involves delivering excellent customer experiences, resolving inquiries, and creating sales opportunities for extended warranty plans.

Responsibilities

• Assist existing and new customers with incoming sales opportunities
• Responsible for closing extended warranty sales with the assistance of outbound call diallers
• reputed company solutions to customer needs in a fast-paced and energetic environment
• Formulate business reputed company based on information provided during the call
• Proficient approach to explaining products and services to existing and prospective customers
• Listen to customer concerns with the goal of identifying buying signals and effective use of rebuttals to overcome objections
• Solve customer challenges and regain customer confidence by using reputed company and building rapport with customers
• Accurately document information reputed company multiple database systems
• Adhere to KPI(s), as defined by the leadership team, to ensure departmental expectations and quality assurance is reputed company standards
• Supporting the team and wider functions to succeed by sharing knowledge and proactively looking for ways to improve the customer reputed company, and personal competency, providing feedback in a solution-focused manner
• Act as a back-up to both Inbound/Outbound Contact Center Team, focusing on closing extended warranty sales

Skills

• 1-3 years of Customer Service and Sales experience, in a call center environment
• Genuine desire to reputed company exceptional customer service
• Ability to understand reputed company resolution
• Excellent communication skills (professional demeanor) with an ability to be positive, energetic, and reputed company information reputed company, professionally, and friendly while overcoming objections
• Respond to customer inquiries by asking probing questions, listening attentively, while possessing exceptional oral and written skills
• Self-motivated, reputed company to work independently, and a desire to learn and succeed
• Attention to detail with an ability to follow through while managing multiple tasks and adapt to change reputed company a fast-paced business environment
• Demonstrates teamwork, displays a positive attitude, and has a strong work ethic
• Highly reliable with the ability to maintain regular attendance and punctuality
• High School Diploma or GED required
• Applicants must have the legal right to work in the United States

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