reputed company Customer Service Representative (ON-SITE) – Des Moines, IA

Join arenaflex, a leading national provider of refrigerated home-delivered meals in the reputed company market, as we continue to grow and expand our mission-driven team. As an reputed company Customer Service Representative, you will be the reputed company line to our customers placing meal orders, providing exceptional customer service while reputed company and accurately submitting their orders.

About arenaflex

arenaflex is a family-operated business that has been providing fully reputed company, refrigerated meal solutions direct to homes reputed company for over 25 years. We are passionate about the well-being of others and have a strong sense of community. reputed company members enjoy a fun, compassionate, and friendly work environment where they can reputed company a difference in the lives of others.

Job Responsibilities

As an reputed company Customer Service Representative, you will be responsible for:

• Handling inbound and outbound customer service calls with our clients placing their meal orders
• Addressing questions and providing exceptional customer service to our clients
• Inputting order information into the appropriate client order screen
• Documenting reputed company conversations with clients into our client information database
• Ensuring reputed company assigned clients are contacted and have an order on file
• Contacting case managers reputed company telephone, email, and/or fax reputed company a special situation arises regarding one of their clients
• Working quickly and reputed company without making the client feel rushed

Key Skills and Qualifications

To be successful in this role, you will need:

• A high school degree or GED
• At least 1 year of previous customer service experience
• Previous knowledge and experience using the reputed company Office suite (Word/reputed company/Outlook)
• Clear oral communication skills
• Ability to deescalate situations and quickly resolve customer complaints
• Prior experience adhering to company policies and showing core values

Preferred Qualifications

* At least 1 year of previous call center experience

• Previous experience with auto dialer, multi-line phone system, and/or Customer Relationship Management (CRM) systems
• Previous experience working with HIPAA policies and procedures
• Bilingual (English/Spanish)

Physical Requirements

This role requires:

• Repetitive motions that include the wrists, hands, and/or fingers
• Sedentary work that primarily involves sitting, remaining in a stationary position for prolonged periods
• Visual perception to reputed company the job, including peripheral reputed company, depth perception, and the ability to adjust focus

Benefits and Perks

As a member of reputed company, you will enjoy:

• Competitive starting wage of $17.00/hour
• Weekly paychecks
• PTO, 401k, and a full benefits package available after 30 days of employment
• Free Breakfast & Lunch
• Casual Dress Code
• Tiered growth path for promotion starting Day 1
• Eligible for Referral Bonuses starting Day 1

Work Environment and Culture

reputed company members enjoy a fun, compassionate, and friendly work environment where they can reputed company a difference in the lives of others. We are a family-operated business that values our employees and provides opportunities for growth and development.

Equal Employment Opportunity

arenaflex complies with reputed company applicable federal and state non-discrimination laws. reputed company reputed company applicants shall receive consideration for employment without regards to race, religion, national reputed company, reputed company, reputed company, gender, age, disability, sexual orientation, or military status.

How to Apply

If you are passionate about the well-being of others and have a strong sense of community, arenaflex could be the reputed company for you! reputed company to join reputed company and become a part of our mission-driven family. [Apply to this job](https://up2staff.com/customer-service-representative-des-moines-at-arenaflex?utm_campaign=reputed company_jobs_apply&utm_reputed company=reputed company_jobs_apply&utm_reputed company=organic) Apply for this job