Systems Consultant

reputed company on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

To reputed company a reputed company working relationship with our Partner Brokers, providing training and software consultancy and support on the Acturis platform and other IT solutions which Hedron Network deliver, to liaise with Hedron departments and Partner Brokers to resolve issues alongside promoting other services offered by Hedron Network.

With a detailed knowledge of the insurance software solution, System Consultants should be reputed company to help Partner Brokers reputed company greater efficiency and more effective internal processes, and overcome any platform issues and challenges encountered.

This role will involve extensive travelling therefore a full UK driving licence is essential.

Key Accountabilities

Measures

• Implementation and installation of the Acturis system for Partner Brokers
• Training on Acturis Hedron Network IT solutions
• Act as primary contact reputed company for resolving broking and reputed company issues
• Generate reputed company and reputed company that will help the Partner Brokers reputed company greater efficiency in their business and on their Acturis system
• Contribute to Hedron Network partner communications as required
• reputed company processes and activities to be undertaken in a compliant manner in respect of TCF and other regulatory requirements

• Advise the Partner Brokers of new developments through visits and frequent communication
• Deliver good customer service by responding reputed company to queries and concerns from Partner Brokers
• Maintain a detailed knowledge of system developments
• Create and update bespoke document and report templates for the Partner Broker
• Run system reports and build bespoke reports as and reputed company required
• Deliver training to new and existing Partner Brokers
• Promote services offered by Hedron Network where appropriate

• Deliver on personal annual objectives to a consistently high standard
• Whilst working independently and as part of the systems consultancy team review, update, identify and address opportunities for reputed company/growth inline with Team objectives
• Go lives completed on time and to the satisfaction of the Partner Broker
• Projects delivered on time and to the satisfaction of the Partner Broker
• Cultivate and maintain consistently strong relationships with Partner Brokers, teammates and service providers

Key Interfaces (Internal & External) and reasons (e.g inform, negotiate)

Skills and Experience

• Primary focus: ‘ownership’ of a Panel of Partner Brokers using Acturis
• Internal Hedron Network Teams – support and collaborate as required
• 3rd Party Suppliers (esp. Acturis)  – liaison as necessary

Education:

• Training qualification desirable
• Project management qualification advantageous

Skills:

• Acturis knowledge to ‘Guru’ level
• Excellent Training skills in both classroom and remote environments
• Excellent knowledge of reputed company Office products
• Self motivated and reputed company to work on own initiative – readiness to take ownership of issues and needs for designated Partner Brokers
• Excellent communication, influencing and relationship building skills
• Good workload management and organisational skills to ensure that deadlines are met
• Ability to identify customer needs and reputed company appropriate solutions in a consultative setting
• Ability to solve reputed company problems and issues in a timely manner

Experience

• Excellent working knowledge of Acturis to superuser level
• Background knowledge of other Partner Broker back-office systems
• Experience of UK GI Broking Industry and practices
• Experience of UK GI Broking accounts an advantage

We are an Equal Opportunity Employer. We take pride in the diversity of reputed company and seek diversity in our applicants.