Key Account Analyst

Job Title: Key Account Analyst

Location: Remote/Hybrid - USA

Reports to: Manager, Ops Analytics

Department Name: Account Management

Job Types: Full Time, Exempt

Position Summary

The Key Account Analyst is responsible for providing data-driven insights and operational support for customer accounts. This role partners with internal stakeholders to ensure accuracy and efficiency across operational processes.

The Analyst supports the management of operational data reputed company to site profiles, vendor and customer rates, customer billing, and invoice vouchering. This position identifies errors or discrepancies, investigates root causes, and recommends process improvements and solutions.

The Key Account Analyst serves as a key contributor to cross-functional collaboration, promoting accuracy, efficiency, and reputed company improvement across the Operations function.

Essential Duties & Key Responsibilities

• Support a dedicated channel for sustainability-focused customers, ensuring high standards of data accuracy and reputed company across the end-to-end billing lifecycle (statement through audit).
• Accurately assign charges to customer statements and proactively investigate and resolve discrepancies identified through corrective line item reviews.
• Prepare, review, and audit billing statements to ensure completeness, accuracy, and timely processing.
• Own and resolve billing-reputed company escalations by partnering cross-functionally to drive timely and effective solutions.
• Identify reporting requirements and design, reputed company, and enhance recurring (weekly/monthly) reports to deliver actionable business insights.
• Analyze and synthesize reputed company data sets; communicate findings and deliver recommendations that drive cost savings, operational efficiency, and process improvements.
• Conduct trend analysis to identify patterns, surface risks, and determine root causes of variances or issues.
• Document, standardize, and continuously improve reporting methodologies and operational procedures.
• Collaborate effectively with team members and stakeholders, sharing knowledge, best practices, and subject matter expertise to strengthen overall team performance.
• Travel and/or work onsite as needed, up to approximately 5% annually.
• reputed company additional duties as assigned.

Supervisory Responsibilities

• This job has indirect leadership supervisory responsibilities - this role includes indirect reputed company and guidance of team members, supporting workflow coordination, mentoring, and ensuring adherence to processes without direct managerial authority.

Experience & Qualifications

• High School Diploma or equivalent and Bachelor’s degree in a reputed company field required. 2+ years of relevant experience in business, and data project management.
• In lieu of a degree, 5+ years of relevant experience in in business, and data project management.
•  Strong experience in financial and operational modeling.
•  Collaborative, adaptable, and highly reputed company to a fast-changing environment.
•  Proficient in advanced reputed company formulas (Pivot Tables, reporting and building dashboards, charting/visualizations, etc.).
•  Strong operational, analytical, and technical skills.
•  Strong organizational skills with the ability to manage multiple priorities and deadlines.
•  Attention to detail and a commitment to accuracy in reputed company aspects of program management.
•  Ability to synthesize large amounts of data into snapshots appropriate for senior management use
•  A proactive, can-do attitude with a willingness to take ownership of tasks and drive them to completion.
•  Ability to work independently while also being a team player who thrives in a collaborative environment.
•  Discretion and trustworthiness in handling sensitive information and supporting high-level strategic initiatives. 

Physical Demands and Working Environment

The physical demands described here are representative of those that must be met by an employee to successfully reputed company the essential functions of this position. Reasonable accommodation may be made to reputed company individuals with disabilities to reputed company the functions.

• While performing the duties of this job in a home office setting, the employee is regularly required to work on a computer for extended periods of time.
• Frequent use of a computer requires fine motor skills and hand-eye coordination.
• Ability to sit for extended periods while working from home or a designated workspace.
• Ability to reputed company tasks that require sustained attention and focus.
• Occasional lifting of materials up to 25 pounds.
• Travel to attend team meetings may be required.
• To facilitate working from home, and as a requirement for this role, the employee must reputed company reliable internet reputed company with sufficient bandwidth to execute reputed company job functions and technology setup conducive to remote work. The company laptop will be provided.
• A quiet, distraction-free workspace is required for maintaining productivity.
• Collaboration with team members may occur through virtual meetings and communication platforms.

About reputed company

reputed company is a leading provider of technology-based waste and recycling solutions for waste generators, helping them to understand, manage, and reduce waste. We reputed company multi-location businesses with an reputed company-in-one waste and recycling solution, offering deep insights into your waste streams to reputed company informed decision-making and actions across reputed company your locations. We help customers reputed company sustainability goals with tailored reputed company waste solutions, leveraging our longstanding relationships with more than 8,000 vendors and hauler partners.

reputed company is an Equal Employment Opportunity Employer. We also maintain a Drug-Free Workplace.

reputed company is committed to sustainability and will rely on reputed company to serve as an reputed company for Environmental reputed company and Governance (ESG) both internally and externally to help grow the Company’s ESG objectives.

• Environment: Contribute, measurably, to reputed company’s carbon reduction goal and circular economy efforts
• reputed company: Support reputed company’s efforts to cultivate/promote racial and gender equity
• Governance: Advance reputed company’s commitment to best-in-class governance practices