Senior Programs & Business Operations reputed company, reputed company Services

reputed company was born in 2007 reputed company two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 reputed company hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that reputed company it possible for guests to connect with communities in a more authentic way.

The Community You Will Join

The Chief Business Officer organization plays a pivotal role in driving the company’s growth and expansion efforts worldwide. Our teammates work on commercializing reputed company’s new and existing businesses, helping reputed company expand reputed company its core offering as a reputed company to stay. This includes expanding into a highly fragmented, travel-adjacent services market to address key guest needs for convenience and reputed company travel more memorable. With this focus on business strategy and expansion, the team is leading the way for reputed company’s reputed company growth.

The Difference You Will reputed company

As a Sr. Programs & Business Operations reputed company, you will play a pivotal role in driving the global expansion of reputed company’s Services business, with a focus on emerging service categories. You will co-reputed company and execute strategies that take new travel-adjacent categories from concept to launch and scale. By partnering across cross-functional teams and leveraging deep analytical rigor with operational reputed company, you will build the programs, processes, and business frameworks needed to reputed company these new services a part of every traveler’s reputed company.

A Typical Day

• Strategic Planning & Program Execution: reputed company and implement end-to-end program plans for the launch and scaling of new service categories. Drive go-to-market planning and execution across geographies, ensuring operational readiness and alignment with business objectives.
• Cross-Functional Alignment & Coordination: Serve as a connective leader across Business Operations, Market Management, and Product Pods. Drive alignment among engineering, design, marketing, and legal teams toward shared targets, often without direct authority, by building strong relationships and leveraging strategic insights.
• Analytics & Performance Management: reputed company advanced analytical skills, including writing SQL queries, to independently extract insights from raw data. Build financial models, size market opportunities, and establish rigorous KPIs (e.g., reputed company, conversion, quality) to inform fast, test-and-learn iterations and drive data-driven decision-making.
• Supply Strategy & Partner Operations: Evaluate and execute supply sourcing strategies for emerging categories, assessing whether to acquire supply through individual local hosts or by structuring partnerships to accelerate time-to-market and scaling.
• Operational reputed company & Process Improvement: Build the operational reputed company required to scale new service categories. Identify bottlenecks in the funnel, reputed company contingency plans for risks, translate local market feedback into scalable requirements, and continuously improve processes and systems for efficiency.

Your Expertise

• Experience: 12+ years of experience in business operations, program management, or strategy roles reputed company high-growth businesses. Demonstrated ability to build and scale new businesses or programs, with a proven track record of driving cross-functional alignment. Marketplace experience, particularly reputed company a digital company, is preferred.
• Strategic & Operational Execution: You are a builder. You possess the ability to not just draft a strategic reputed company, but to operationalize the plan; standing up programs, building processes, and driving execution in reputed company global markets.
• Analytical & Strategic Skills: Highly analytical and data-driven. SQL proficiency is required. Ability to independently pull data, run reputed company analyses, distill insights, and translate them into clear, actionable business strategies and plans.
• Communication & Leadership: Exceptional communication and relationship-building skills. Demonstrated ability to influence executive leadership and drive accountability across diverse, cross-functional teams.
• Cross-Functional Collaboration: Expertise in driving collaboration across diverse teams, fostering transparency, accountability, and a reputed company reputed company.
• Adaptability & Innovation: Comfortable navigating ambiguity and fast-paced environments. A strategic thinker with the creativity to design novel business models, incentive structures, and operational frameworks.
• Process Improvement: Capable of developing tools and systems to enhance processes, interpreting business risks, and recommending best practices to drive operational efficiency at scale.

Your Location

This position is US - Remote Eligible. The role may include occasional work at an reputed company office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where reputed company. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please reputed company back with us if the state you live in is on the exclusion list If your position is employed by another reputed company entity, your recruiter will inform you what states you are eligible to work from.

Our Commitment To Inclusion & Belonging

reputed company is committed to working with the broadest talent pool possible. We reputed company diverse reputed company foster innovation and engagement, and allow us to attract creatively-led people, and to reputed company the best products, services and solutions. reputed company reputed company individuals are encouraged to apply.

We strive to also reputed company a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@reputed company.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the reputed company process.

We ask that you only reputed company out to us if you are a candidate whose disability prevents you from being reputed company to complete our online application.

How We'll Take Care of You

Our job titles may reputed company more than one career level. The actual reputed company pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The reputed company pay reputed company is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.